Jeanine Chiasson joined Algonquin College in 2005 working frontline with new students developing and issuing student ID Cards. This first experience with the College ingrained a client centric service ethic as she witnessed first-hand the questions and concerns posed by students. Jeanine was later able to apply her Bachelor of Arts from Acadia University and a Bachelor of Commerce from Saint Mary’s University in her new role in the College’s Conference Services department. As a part-time employee in 2007 she was awarded the Part-time Support Staff Award in recognition for outstanding service to students, Conference Services clients, and partners. A few months later Jeanine became a full-time support staff in the role of Conference Account Coordinator. Believing in the power of education, she went on to earn a Post-Graduate Certificate in Conventions and Meetings Management from our School of Hospitality and Tourism. Currently Jeanine is a member of Canadian University and College Conference Organizers Association, she actively networks on behalf of the College with the Canadian Society of Association Executives, and she is a member the College Live, Laugh, Learn Committee. She has expanded her current role in Conference Services to assist colleagues in the planning function of their events and is now looking to pursue the Certified Meeting Professional designation. Jeanine is an active volunteer and served on the Executive Committee for the Ottawa Special Olympics as the Athlete Registrar for three years.  Jeanine was elected by the Support Staff to represent them on the Board of Governors for a three-year term beginning September 1, 2011.