Communication and Customer Service

Course: FOD5109


This course is part of the following part-time on campus and/or online program(s):

Communication is foundational to positive interpersonal relationships in service-based fields. Students apply their knowledge in the provision of excellent customer service. Through discussions, role-playing, and career activities, students gain the tools to communicate effectively with clients, co-workers, employees in other departments, management, external service providers, and other agencies.

Notes

Please note: This course will be delivered online in an interactive setting utilizing videoconferencing and an online proctored exam. Students will require access to video on a desktop, laptop, tablet, or phone.

Prerequisites

FOD5110


All sections for this course are in progress.

Every attempt is made to ensure the accuracy of the information in this publication. The College reserves the right to modify or cancel any course, program, fee, timetable, or campus location at any time.