Creating a Corporate Service Culture

Course: COM0001

This course is part of the following part-time on campus and/or online program(s):

Students review the basics of corporate culture and how corporate culture impacts on customer service. Areas of study include service environment, organizational openness and influencing others to adopt a service culture. As a project, students learn to create a customer service culture action plan based on identifying gaps between current and desired practices.

Online LearningRequired Books for Online Learning
Section Date(s) ModePrice
800 Jan 10 - Apr 18Online$287.30 Register Online