Fitness Management Customer Service
Course: FIT0043
Customer service is the basis for a successful fitness and wellness industry. The essential components of good customer service, including needs assessments and the importance of exceeding customer expectations are examined. Methods of dealing with difficult customers are presented, as well as strategies for client retention.
All sections for this course are in progress.
Every attempt is made to ensure the accuracy of the information in this publication. The College reserves the right to modify or cancel any course, program, fee, timetable, or campus location at any time.