Fitness Management Customer Service

Course: FIT2243


This course is part of the following part-time on campus and/or online program(s):

Customer service is the basis for a successful fitness and wellness industry. The essential components of good customer service, including needs assessments and the importance of exceeding customer expectations are examined. Methods of dealing with difficult customers are presented, as well as strategies for client retention.

SUMMER 2017
On Campus - Woodroffe
Section Date(s) Day(s) Time Price  
521 May 9 - Aug 1 Tue 6:30pm - 9:30pm $343.49 Register Online