Communication for Social Service Workers

A social service worker creates and maintains a variety of records and documents related to their interactions with colleagues and clients. These records and documents must be coherent and objective assessments of the social service worker's observations, actions and interventions. Other written methods of communication involve drafting letters and reports for professional agencies and organizations. In some instances, the documentation created by a social service worker may be used in legal proceedings. Therefore, emphasis is placed on fundamental grammar, writing mechanics and critical-thinking skills.