Strategies for Fostering Client Loyalty

Course: CAL5009


This course is part of the following part-time on campus and/or online program(s):

Students explore insights and ideas in order to create lasting and genuine customer relationships that withstand the competitive overtures of other companies. They explore the process of developing and sustaining client relationships, building emotional connections and creating remarkable experiences. Students learn the art of mitigating non-conventional and challenging relationships by working in team environments and researching techniques of managing conflict.

SUMMER 2024
Online LearningRequired Books for Online Learning
SectionDate(s)ModeDomestic FeesRegistration
800 May 14 - Aug 20Online$369.20Register Online

Please Note: Off-shore international students enrolling in online courses will be subject to an international premium fee per course registration.

Every attempt is made to ensure the accuracy of the information in this publication. The College reserves the right to modify or cancel any course, program, fee, timetable, or campus location at any time.