Office Administration - General

Ontario College Certificate (12 courses) Part-time On Campus
Program Code: 0210X02PWO Academic Year: 2016/2017


This program is listed under the following fields of study:

Our Program

This Ontario College Certificate program prepares students for a career in office administration support. Students develop office skills, learn administrative procedures, and study computer applications using Microsoft Office and other software packages. The program emphasizes the development of strong technical, communications, and human relations skills and includes courses in document production. In addition, students gain practical experience in the classroom through simulated office situations.

Graduates of the program have the opportunity to enter the second year of the two-year Office Administration Ontario College Diploma program (Health Services, Executive and/or Legal specialization). Only the Office Administration - General and Office Administration - Executive programs are offered online.

To qualify for this certificate, you must complete the program within five years.

Success Factors

This program is well-suited for students who:

  • Enjoy working in an office environment.
  • Possess excellent communication skills (written, verbal, technological) and interpersonal skills.
  • Are detail-oriented, organized and committed to achieving excellence in their work.
  • Can be self-directed in a team environment.
  • Are able to work at a computer for extended periods of time.

Your Career

Graduates are equipped with skills for a variety of entry-level support staff or administrative positions.

Fees & Expenses

Fees for part-time programs are charged on a course-by-course basis and are published on each individual course page. For questions related to fees, please call the Registrar's Office at 613-727-0002.

Graduation Fee

Once you have completed all the courses in the program, it is the responsibility of the student to contact the Registrar's Office to obtain a certificate/diploma application. A graduation fee of $40 will be charged when the application is submitted. When your certificate/diploma application has been approved, you will be invited to Spring or Fall Convocation.

Admission Requirements

College Eligibility
  • Ontario Secondary School Diploma (OSSD) or equivalent, OR
  • Mature Student status (19 years of age or older and without an OSSD).
College Eligibility
  • Ontario Secondary School Diploma (OSSD) or equivalent, OR
  • Mature Student status (19 years of age or older and without an OSSD).

Notes

This program has flexible delivery options.

Courses appearing to be unavailable online (during the registration period) may have substitute courses which are taken instead. If you are a full-time student, you are automatically put into those courses; if you are part-time, please contact your program coordinator for the current substitutions and links to these courses.

Note: For those students completing the Office Administration - General program, ENL1962 must be successfully completed before taking ENL1813B, QUA2227 must be successfully completed before taking OFF2395, and OFF2275 must be successfully completed before taking OFF2276 and OFF2300.

Prior Learning and Recognition (PLAR)

Students who wish to apply for PLAR need to demonstrate competency at a post-secondary level in all of the course learning requirements. Evidence of learning achievements for PLAR candidates may include a comprehensive challenge examination and/or completion of a portfolio.

CCOL Academic Planner

The Academic Planner provides registered part-time students in the Centre for Continuing and Online Learning (CCOL) the ability to declare into a program of study. The Academic Planner outlines successfully completed courses to date, as well as courses that need to be completed in order to meet graduation requirements. It is therefore, essential that all part-time students in CCOL declare to their program of study, allowing administrators to plan course offerings. The tool is available on ACSIS, located under 'Continuing Education' on the left-hand toolbar.

Program Progression

As per policy AA39: Program Progression and Graduation Requirements when students are admitted to a program, they are assigned to the Program of Study that aligns with their start date. If a student takes a break for two or more consecutive terms the Program of Study is reset to align with the current version (when studies are resumed). For more information please contact your Program Coordinator.

2013/2014 Program Progression

If you started the Office Administration General Certificate program between September 2013 and before August 2014, to meet the Certificate requirements you must successfully complete: ENL1962, GEN1001M, OFF2275, OFF2373, OFF2377, QUA2227, ENL1813, OFF2276, OFF2300, and OFF2395 or equivalent courses:

  • and one general elective from the approved general elective list

2014/2015 Program Progression

If you started the Office Administration General Certificate program between August 2014 and before August 2015, to complete the Certificate you need to successfully complete: ENL1962, GED2013, OFF2275, OFF2373, OFF2377, QUA2227, ENL1813, OFF2276, OFF2300, and OFF2395 or equivalent courses:

  • and one general elective from the approved general elective list

2015/2016 Program Progression

If you started the Office Administration General Certificate program between August 2015 and before September 2016, to complete the Certificate you need to successfully complete: ENL1962, GEN1001M, OFF2275, OFF2373, OFF2377, QUA2227, ENL1813, OFF2276, OFF2300, OFF2378, and OFF2395 or equivalent core courses:

  • and one general elective from the approved general elective list

2016/2017 Program Progression

If you started the Office Administration General Certificate program after September 2016, to complete the Certificate you need to successfully complete: ENL1962, OFF2275, OFF2373, OFF2377, OFF2378, QUA2227, ENL1813, OFF2276, OFF2300, ACC2207, and OFF2395 or equivalent core courses:

  • and one general elective from the approved general elective list

Additional Information

For more information, please contact Coordinator Cathy Collyer at collyec@algonquincollege.com or 613-727-4723 ext. 5214.

Courses

Online:Online Learning   On campus: On Campus
Course
Number
HoursCourse NameWinterSummer
Series: 01
ENL196245.0English FundamentalsOnline Learning Online Learning
OFF227575.0Document Production IOnline Learning Online Learning
OFF237375.0Administrative ProceduresOnline Learning Online Learning
OFF237760.0Computer Basics and Presentation Software SkillsOnline Learning Online Learning
OFF237845.0Interpersonal RelationsOnline Learning Online Learning
QUA222745.0Business Math FoundationsOnline Learning Online Learning On Campus
Series: 02
ACC220745.0BookkeepingOnline Learning Online Learning Blank Icon
ENL1813B45.0Communications IBlank Icon Blank Icon On Campus
OFF227675.0Document Production IIOnline Learning Online Learning Blank Icon
OFF230060.0Advanced Word ProcessingOnline Learning Online Learning Blank Icon
OFF239545.0Spreadsheet Applications (Oa)Online Learning Online Learning Blank Icon
Choose one from equivalencies:
GED021045.0General Education ElectiveBlank Icon Blank Icon Blank Icon

COURSE DESCRIPTIONS

ENL1962 English Fundamentals

Students develop language skills necessary to promote success in program courses and, ultimately, business careers. Students achieve correctness and mastery in writing sentences appropriate to a business environment through the study of English language usage, mechanics and style. Skills acquired in these areas enable students to demonstrate competence in composing, editing and proofreading written messages.

OFF2275 Document Production I

Canadian business documents reflect the image of an organization. Students format business correspondence, business memos, and letters, with an emphasis on following instructions, proofreading and the correct use of software functions. Students achieve a minimum keyboarding speed of 30 words per minute and a production rate of 15 words per minute with standard word processing software.

OFF2373 Administrative Procedures

Although tools and techniques may change, the role of the administrative assistant remains a valuable asset in all types of organizations. Students construct an introductory awareness of the roles and responsibilities of administrative assistants. They also develop the skills used in a business office environment including office organization and layout; ergonomics; time, work, and resource management; visual and electronic records management; as well as telecommunication techniques, services and equipment. Practical assignments and case studies examine both the organization and dissemination of oral and written communications.

OFF2377 Computer Basics and Presentation Software Skills

Efficient use of computers and office productivity tools is essential for the timely completion of assigned tasks in the workplace. Students develop their software skills through a series of activities and practical tests, and increase their abilities with presentation software, ensuring that they are following instructions, proofreading and using software functions correctly. Beginning with the operating system, students develop a range of valuable skills for computer operation, file management, email and electronic calendaring techniques.

OFF2378 Interpersonal Relations

In the context of increased use of technology in today's workplace, the human touch remains a cornerstone of business interactions and the successful achievement of goals. Students analyze interpersonal relations and effective digital communication in the workplace. Discussions and projects investigate important contemporary topics including cultural diversity, teamwork and problem solving. Students are provided with an opportunity to develop productivity, stress management skills and other competencies for building relationships in the workplace.

QUA2227 Business Math Foundations

Students are provided with a review of the essential basics of business mathematics. Ratio, proportion and percent are covered. Students also study payroll-type applications and use bank reconciliations as a tool to manage an office.

ACC2207 Bookkeeping

The ability to accurately record day-to-day transactions is an essential skill for bookkeepers and office administration staff. Students complete the full accounting cycle from identifying and recording business transactions through to the preparation of financial statements while following Generally Accepted Accounting Principles. Activities focus on the manual preparation of a complete set of accounting records.

Pre-requisites: QUA2227

ENL1813B Communications I

Communication remains an essential skill sought by employers, regardless of discipline or field of study. Using a practical, vocation-oriented approach, students focus on meeting the requirements of effective communication. Through a combination of lectures, exercises, and independent learning, students practice writing, speaking, reading, listening, locating and documenting information and using technology to communicate professionally. Students develop and strengthen communication skills that contribute to success in both educational and workplace environments.

OFF2276 Document Production II

Business documents represent proof of an organization's communications and transactions and, as such, must be produced in an efficient and consistent manner. Students work to ensure that their keyboarding speed is up to 40 words per minute and that their production rate is up to 20 words per minute. With an emphasis on following instructions, proofreading and the correct use of software functions, students format complex business correspondence, formal reports and tables.

Pre-requisites: OFF2275

OFF2300 Advanced Word Processing

Efficient use of computers and office productivity tools is essential for the timely completion of assigned tasks in the workplace. Students continue to develop their skills with office productivity tools. Through a series of activities and practical tests, students enhance their abilities with advanced word processing functions, ensuring that they are following instructions, proofreading and using software functions correctly.

Pre-requisites: OFF2275

OFF2395 Spreadsheet Applications (Oa)

Efficient use of computers and office productivity tools is essential for the timely completion of assigned tasks in the workplace. Students continue to develop their skills with office productivity tools. Through a series of activities and practical tests, students develop a range of valuable skills for computer operation and spreadsheets, ensuring that they are following instructions, proofreading and using software functions properly.

Pre-requisites: QUA2227

GED0210 General Education Elective

Students choose one course, from a group of general education electives, which meets one of the following four theme requirements: Arts in Society, Civic Life, Social and Cultural Understanding, and Personal Understanding.

Equivalencies: ARC9001 or DSN2001 or FAM1218 or GED5300 or GEN1957 or GEN2000 or GEN2007 or HIS0001 or HIS2000 or HOS2228 or LIB1982 or MGT7330 or MVM8800 or RAD2001 or GED5002 or GED5004 or GED5005 or GED6022 or GED5006 or GED1896 or GED5009 or PSI0003 or GED5003