KPI Survey

KPI & Program Indicators – Accountability and Excellence

The KPI (Key Performance Indicators) initiative is all about accountability and excellence. In September 1998, the Ministry of Training and Ontario’s 24 community colleges joined forces to develop and implement a confidential standardized Client Satisfaction survey process. This initiative allows us to obtain valuable feedback from our client groups.


Our six Key Performance Indicators (KPIs) are:

Each year Colleges Ontario provides a report on the Key Performance Indicators (KPI) in both English and French. All the reports are provided in PDF format. Download any of the reports from their KPI Results page.