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Full-Time Academic Benefit Plan

As an employee, you are responsible to:

  • Know what your benefits are,

  • Follow the claims submission process by providing the information requested,

  • Be an educated consumer, and

  • Keep HRS informed about changes that may effect the status of your benefits.

For detailed information regarding benefits, please see the appropriate benefits booklets.  These booklets can be obtained directly from Human Resources in Room C426 or by calling ext. 7660.

For additional information about your benefit plan, please contact Kelly Irwin in Human Resources .


Benefit Period Definitions

For Vision and Hearing care, benefits are allocated based on the dollar amount spent during specified benefit years.  One "benefit year" refers to the period of September 1 to August 31 inclusive.  If you have questions regarding the amount you have spent during the current benefit year, please contact Sun Life directly.

Current benefits periods for Vision and Hearing care are as follows:

  Current Benefit Period
Vision Care

Sept 1/06> Aug 31/08 (for persons 18 years and under) Sept 1/06> Aug 31/08 (for persons 18 years and older)

On Sept 1, 2008 the Vision Care Benefit Period is as follows:

Sept1/08>Aug 31/2010 (for persons 18 years and under)

Sept1/08>Aug 31/2010 (for persons 18 years and older)

Please note Vision Care includes 100% of expenses up to  $400.00 every two benefit years for adults and each benefit year for dependant children under  18.

Hearing Care Sept 1/06> Aug 31/09 (for all ages)

For Dental and Extended Health Care, benefits are allocated based on the dollar amount spend during a given "calendar year".  This refers to the period of January 1 to December 31 inclusive.  If you have questions regarding the amount you have spent during the current benefit year, please contact Sun Life directly.

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Plan Eligibility

In order to qualify for the benefit plan outlined below, you must be employed by Algonquin College on a full-time basis as an Academic employee and covered by the terms of the Academic Collective Agreement.  Participation in the Plan is mandatory.


Waiting Periods

For new plan members, you must respect the following waiting periods before becoming eligible to receive benefit coverage:

Benefit Waiting Period
Basic Life & AD&D 1 Month Continuous FT Employment
Supplementary Life Insurance 1 Month Continuous FT Employment
Employee Pay-All Life Insurance 1 Month Continuous FT Employment
Dependent Life Insurance 1 Month Continuous FT Employment
Extended Health Care 1 Month Continuous FT Employment
Vision Care 1 Month Continuous FT Employment
Hearing Care 1 Month Continuous FT Employment
Dental Care 6 Months Continuous FT Employment
Short-Term Disability Immediately on 1st Day of Service
Long-Term Disability 2 Months of Continuous FT Employment

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Extended Health Care Services

As a supplement to the provincial hospital and medical insurance plan, OHIP, your Extended Health Care Plan pays for all eligible services or supplies that are medically necessary for the treatment of an illness.

The Plan will cover 100% of the cost of semi-private in-patient hospital care while in Canada, as well as all out-patient services provided in Canada.  The Plan will also cover 85% of the cost a semi-private hospital room (based on Canadian fee schedules) while outside of Canada.  It should be noted that the Plan is NOT intended to function as out-of-country medical insurance.  For information regarding coverage while traveling outside of Canada, please click here.

The Extended Health Care Plan covers 85% for medical services, including:

  • Prescription Drugs

  • Nursing Care

  • Ambulance Services

  • Dental Services (as a result of an accident)

  • Medical Supplies & Equipment

  • Orthopaedic Shoes (requires a doctor's order)

The Plan also covers 85% of paramedical services, up to a combined maximum of $1500 in any calendar year.  Paramedical service providers must be licensed, and include the following:

  • Speech Therapist

  • Osteopath*

  • Chiropractor*

  • Chiropodist*

  • Podiatrist*

  • Naturopath

  • Registered Massage Therapist

  • Physiotherapist

  • Audiologist

  • Optometrist/Ophthalmologist

  • Occupational Therapist

  • Acupuncturist

  • Psychologist (by doctor's order only)

* Includes one x-ray examination per specialty per calendar year.

Services that are excluded from Extended Health Care Plan coverage include:

  • Services or supplies not included in the list of eligible expenses,

  • Services or supplies covered through OHIP,

  • Claims resulting from injury incurred while working for an employer other than the College,

  • Claims incurred while the employee is receiving compensation from WSIB (due to a work-related injury or illness).

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Vision Care

Full-time Academic employees are entitled to 100% coverage up to $400 for vision-related expenses in any two benefits years.  Dependents under the age of 18 are entitled to $400 in any one benefit year.  Vision-related expenses include glasses (lenses and/or frames), contact lenses, prescription sunglasses, lens tinting, and laser eye corrective surgery that is performed by an ophthalmologist. 

* Effective January 1, 2008, the maximum limits under the Vision Care Plan are increased to $400. Please refer to the link regarding these changes - Group Insurance Benefits Communique


Hearing Care

Full-time Academic employees are entitled to 100% coverage up to a maximum of $3000 every 3 calendar years.  Hearing related expenses include hearing aids, including maintenance and repair, prescribed in writing by an ear, nose, and throat specialist.

Please note that this coverage may be coordinated with Ontario's Assistive Devices Program.


Dental Care

Under the Plan, dental procedures are divided into five categories:

Type A procedures are preventative in nature and include oral examinations (once per 24 months), recall visits (up to two per calendar year), and emergency examinations. 

Type B procedures, which are restorative dental and surgical procedures, include consultations and professional visits, extraction of teeth, endodontics (root canals), periodontics (treatment of gum disease), and oral surgery.

Type C procedures are prosthodontic and include removable dental prosthesis such as maxillary and/or mandibular dentures (once per 3 years), removable partial dentures (once per 3 years), denture adjustments and repairs, and lab fees associated with the above.

Effective January 1, 2007, Academic employees are entitled to 100% coverage of eligible expense for Types A, B, and C up to a combined maximum of $2500 per calendar year per person.

Type D procedures are orthodontic in nature and are designed to treat misaligned and crooked teeth.  This includes braces, removable appliances, repairs, alterations, and examinations.

Academic employees are entitled to 50% coverage of eligible expenses for Type D procedures up to a lifetime maximum of $2500 per person.

Type E procedures include crowns, bridges, repairs to either, inlays, onlays, posts and cores.  Charges for a replacement bridge or replacement standard dentures are not considered an eligible expense during the 3 year period following the construction of its predecessor except when it is needed to replace a bridge or denture that has caused joint disturbances, or a bridge or denture that was inserted shortly following extraction(s) and cannot be economically modified.

Effective January 1, 2007, Academic employees are entitled to 50% coverage of eligible expenses for Type E procedures up to a maximum of $2500 per calendar year per person.

Services and procedures that are not covered by the Plan include:

  • Any charges over the usual, customary and reasonable charges;
  • Experimental treatments or services or supplies that are not normally provided to treat a dental problem;
  • Procedures performed primarily to improve appearance;
  • Replacement of dentures that are lost, stolen, or misplaced;
  • Charges for appointments you do not keep;
  • Charges for completing claim forms;
  • Expenses related to services or supplies normally intended for home use;
  • Dental expenses resulting from any hostile action;
  • Dental expenses resulting from the commission of a criminal offense;
  • Dental expenses resulting from any cause for which compensation is available through WSIB.

It is strongly recommended that you obtain a predetermination to ensure coverage for any major dental procedure or treatment.

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Benefit Predeterminations

In order to determine what expenses will be paid by Sun Life prior to any major treatment or procedure, it is recommended that you complete a Predetermination Form and submit it for evaluation.  This will provide you with an 'estimate' for available coverage.

For dental work, your dentist may be able to submit the Predetermination Form electronically to Sun Life.  If this service is not available to you please obtain a blank form from Kelly Irwin in HR.  You must complete the form jointly with your dentist before submission.


Coordination of Benefits

If you are covered by the Extended Health Care Plan and you and/or your spouse are covered under another plan, your benefit coverage may be coordinated with the other plan according to insurance industry standards.  The maximum amount that you can receive from all plans is 100% of the actual expenditures. 

As outlined in your benefit booklet, the following standards determine where the claim is sent first:

  • If you are claiming expenses for your spouse who is covered for those expenses under another plan, you must send the claim to the spouse's plan first.

  • If you are claiming expenses for your children and both you and your spouse have coverage under different plans, you must claim under the plan of the parent with the earlier birthday.

  • If your spouse is over the age of 65 and eligible for coverage under the Ontario Drug Benefit Program (ODB), there are specific rules to follow.  Please contact Kelly Irwin for further details.


Dependent Coverage

Eligible dependents include your spouse/partner, your biological or adopted children, the children of your spouse/partner (other than foster children).  All children must be under the age of 21 and a resident of Canada or the United States.  Children attending college or university on a full-time basis may continue to receive coverage until the age of 25. 

If a child is disabled before the age of 21, coverage will continue beyond that age provided:

  • The child is unable to support themselves financially due to their disability (either mental or physical), or

  • The child depends on you for financial support and maintenance and is not married.

In order to ensure there is no disruption in benefit coverage, you must notify Human Resources within 31 days of the dependent's 21st birthday.

Only one person at a time can be covered under the Plan as your spouse/partner.

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Termination of Coverage

Coverage under the above plan will terminate:

  • At the end of the month in which you terminate your employment with the College;

  • At the end of the month in which you retire early (provided you have elected not to continue benefits);

  • At the end of the month in which you reach the age of 65 and retire, but no later than the August 31 following your 65th birthday if you are actively at work (unless you have elected to maintain benefits beyond age 65).


Benefit Changes

Please contact Kelly Irwin in Human Resources to complete the necessary Sun Life forms for the following changes to benefit coverage:

  • Status Changes (e.g., Single to Family status)

  • Beneficiary Changes

  • Marital/Name Changes

  • Deleting a Dependent

It is important for you to contact the Benefits Administrator to discuss your benefit coverage prior to an employment status change (e.g., early retirement, sabbatical) or within 31 days following a personal status change (e.g., marriage).


Contact Information

Please contact Kelly Irwin in Human Resources for all benefit related inquiries.  Human Resources is able to intervene on your behalf for declined claims (you must provide claim number).  HR is also able to assist you should you have any difficulty resolving issues with Sun Life.

If you have previous claims, claims payment history or specific coverage questions, please contact Sun Life directly:

Phone: 1-800-361-6212 (Toronto Office)
Website: www.sunlife.com

Policy Information - Academic

Whenever you contact Sun Life, you MUST have your policy information ready:

Academic Policy #:50832
Certificate #: 201 + Your Employee Number

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December 18, 2008