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Contacting Sun Life

You may contact Sun Life directly any one of the following ways:

By Phone: 1-800-361-6212

 By Email: AskUs@SunLife.com

Via the Web: www.sunlife.ca

When you contact Sun Life, it is important to have your policy information readily available.  Each group's policy information is summarized below.

Group

Policy/contract Number

Certificate Number

Academic

50832

201 + Employee Number

Support

50834

101 + Employee Number

Administrative

50833

301 + Employee Number

For all groups, sub-contract numbers are as follows:

CODE

Status

001

Actively at Work

401

Partial-Load Academic

601

Pre-65 Retiree

201

Post-65 Retiree

002

Long-Term Disability

 

It is HIGHLY recommended that a predetermination be sent to Sun Life prior to obtaining Extended Health and Dental Services. Your doctor can fax  the documentation to Sun Life at 416 490 0224.

You can use the internet to get quick and convenient access to your claims information. All this and more by visiting Sun Life's site at www.sunlife.ca/member. Register for your own personal Access ID and PIN number today.



Please don't hesitate to contact us if you have any questions or Feedback.

Click here for a complete listing of Human Resources Contact Information.



 
May 13, 2008