Wireless Services

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Wireless access to the Algonquin College’s online resources is available across campus, including academic and administrative areas of all campuses. You can identify the 2 college wireless networks by their Service Set Identifier (SSID) names.

Available networks

On campus the primary wireless network’s SSID is “ACSecure”.  This network provides wireless access to faculty, staff, students, and anyone with a college network account. A public wireless network is available with the SSID “ACGuest”. It allows guests and visitors access to public Internet and webmail with limited bandwidth.

In the College’s Residence most areas of the Residence also have been provided wireless access in the dorms. This network uses the same SSID as the rest of the College wireless network.

This service is based on a secure reliable platform which supports 802.11 A/G/N using WPA/2 encryption with 802.1X authentication.

Access is limited to clients with a valid College network ID.

Supported platforms include Windows systems, iOS devices, Mac O/S, Linux and Android devices

Request for Service

Please visit our website – www.algonquincollege.com/itshelp – for self help information regarding the services available.

Getting Help

For help related to this service, please contact the ITS Service Desk (www.algonquincollege.com/itshelp).

Location: C102 (Woodroffe), 332 (Pembroke)
E-mail: 5555@algonquincollege.com
Phone: Internal Ext. 5555 (see campus direct lines in contact information)
Self Service: http://help.algonquincollege.com/webtocase


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