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ITS Service Desk Reports - Phone Report Archives
Overview 
This section contains the archived reports for the daily, weekly and monthly calls to the ITS Help Desk. These reports are the same style as the current ones but represent those that have passed rather than the current day, month or year.
  • Daily
  • Weekly
  • Monthly
Daily Phone Report Archives 
This section contains the archives for the daily phone reports starting in 2006 and ending at the month previous to the current month. It is split into subsections by year.
Daily Phone Report Archives - 2006 
January
February
Daily Phone Report Archives - 2007 
Daily Phone Report Archives - 2008 
April
May
June
July
August
September
October
November
December
Weekly Phone Report Archives 
This section contains the archives for the weekly phone reports. Each page contains a breakdown similar to the daily reports but the information is summed up on a weekly basis for an entire year.
Monthly Phone Report (Comparison) Archives 
This section contains the archives for the monthly comparison phone reports. These reports compare each month from one year to the next. For example, the current monthly comparison report lists a monthly total for the years 2007 and 2008 (the previous and current years). These archives are the same report for previous years, currently going back to 2004/2005 comparison.