Communication Suite Refresh

Suite Refresh and your Blackberry                        

PDAs play a special role with the Exchange implementation. Most of us have seen the Blackberries and similar devices but with the new Exchange implementation the PDA will be synchronized to the mail system. This means that it will have the same contacts, meetings, email, etc as your College desktop which will run OWA or Outlook .

Terms of Use Document

Along with the Microsoft Exchange migration, a Blackberry Enterprise Server (BES) has also been installed and is ready for use with Exchange. Once your Blackberry is configured for use with Exchange you will be able to:

• Synchronize your Calendar, Contacts, Tasks, and Notes  with your Outlook without the use of the Blackberry Desktop Manager
• View the availability of a meeting invitee
• Use the Lookup feature for the College Global Address List to email or call a College staff or Faculty member who isn’t in your personal contacts list

The Configuration Process
                In order for your Blackberry to work on the BES, the following will need to happen:

• Your Blackberry will be “wiped” clean prior to being configured for BES
• Please be advised that once your Blackberry is “wiped” clean, your personal settings, contacts and emails will disappear. It is advisable that you back up your Blackberry prior to wiping your Blackberry (we can assist you with this).
• Clarification of PDA Data Backup:

  During the transition ITS can assist with the backup (Export) of their PDA contacts …. And the with the restore (Import) of their PDA contacts.

  The client is responsible for the backup of all other data, including:

  • Photos
  • Media
  • Tasks, Memos, Calendar, …
  • … Anything that is not the contacts
• A Blackberry account will be created for you by ITS
• If your contacts were backed up, they will be moved back onto the Blackberry after its been configured for BES

Authentication

A policy exists which will require a person to log onto the PDA after 10 minutes of inactivity. Sort of like a screen save password.

Activating your PDA to BES

In order to be activated there are two steps. First, ITS must add your device to our BES network. Second, there a few short steps to be performed on the device itself to add it to the BES network. Contact ITS to arrange activation.

Please be advised that the following support structure has been established to define what support we offer to PDA users and to clarify who are supported College PDA users.

 

In order to have an account created on BES:

• The PDA user must have an Exchange account
• The Blackberry was purchased by Algonquin College
• The Data Plan is paid for / managed by Algonquin College
  (Exception à Students Association)
• PDA must

Algonquin Network

BES PDAs act as though using VPN at all times have access to all College services. It is as though you are on campus at all times. You can get all College services.

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Supported Models

We except models offered by providers Rogers, Telus or Bell . The following Blackberry models can be configured on BES:

Family	Model	Screen	Notes	Carrier
Electron	8700c			N/A
"	8700r	large 320x240 pixels (QVGA) and 65K colours depth	integrated phone with speakerphone, Bluetooth	Rogers
"	8700f			N/A
"	8700g			N/A
"	8703e	large 320x240 pixels (QVGA) and 65K colours depth	integrated phone with speakerphone, Bluetooth	Bell, Telus
"	8707g			N/A
"	8707h			N/A
"	8707v			N/A
Pearl	8100	240x260 with 65K colours	new trackball interface, 1.3 MP camera, speakerphone, Bluetooth, microSDHC (to 8GB with handheld code 4.5), polyphonic ringtones, media player	Rogers
"	8110			N/A
"	8120			N/A
"	8130	240x260 with 65K colours	Trackball Interface, 2MP Camera, Speakerphone, Bluetooth, microSDHC (to 8GB with handheld code 4.5), Polyphonic/MP 3 ringtones, Media Player, GPS	Bell, Telus
"	8220 Pearl Flip	Internal Display: 240 x 320 pixels (QVGA) 65K colours. External Display: 128 x 160 pixel 65K colours	trackball interface, 2 MP camera, speakerphone, Bluetooth, external microSDHC (up to 16GB), polyphonic ring tones, media player, "Clamshell" form factor, 128MB flash memory Wi-Fi	Rogers
	8230 Pearl Flip			N/A
"88XX"	8800		trackball interface, GPS receiver, speakerphone, Bluetooth, external microSDHC (to 8GB with handheld code 4.5), polyphonic ring tones, media player	Rogers
"	8820			N/A
"	8830	320x240 pixels (QVGA) with 65K colours	trackball interface, GPS receiver, speakerphone, Bluetooth, external microSDHC (to 8GB with handheld code 4.5), polyphonic ring tones, media player	Bell , Telus
"Curve"	8300	320x240 pixels (QVGA) with 65K colours	trackball interface, 2.0 MP camera, speakerphone, Bluetooth, internal microSDHC (to 8GB with handheld code 4.5), polyphonic ring tones, media player	Rogers
"	8310	320x240 pixels (QVGA) with 65K colours	trackball interface, 2.0 MP camera, GPS receiver, speakerphone, Bluetooth, internal microSD, polyphonic ring tones, media player	Rogers
"	8320			N/A
"	8330	320x240 pixels (QVGA) with 65K colours	Trackball interface, 2.0 Megapixel camera, Speakerphone, Bluetooth, internal microSDHC (to 8GB with handheld code 4.5), Polyphonic Ring tones, Media Player, GPS.	Telus, Bell
"	8350i			N/A
"	8900 (Javelin)	480x360 pixels @ 65K	Trackball interface, 3.2 MP camera + flash + auto focus, speakerphone, Bluetooth 2.0, WiFi 802.11 a/b/g, UMA, GPS, external microSDHC (to 16GB), 3.5 mm stereo audio jack	Rogers
Bold	9000	480x320 pixels (HVGA with 65K colours	Trackball interface, 2.0 MP camera, speakerphone, Bluetooth, Wi-Fi 802.11 a/b/g, GPS, external microSDHC (to 16GB), 3.5 mm stereo audio jack	Rogers
"Storm" (a.k.a. Thunder)	9530	360x480 pixels @ 262K	Clickable Touchscreen interface, 3.2 MP camera, Bluetooth, 1GB Internal Flash, 3.5 mm stereo audio jack, external microSDHC (to 16GB)	Telus, Bell
"Tour"	9630		Trackball interface, 3.2 MP camera, speakerphone, Bluetooth, GPS, external microSDHC (to 16GB), 3.5 mm stereo audio jack	Telus, Bell