Computers for the New Staff
As staff and faculty at Algonquin College you will have access to computer facilities in your department or office area. You can also use the student labs. Whether the computer and printer are yours alone to use, or you have shared facilities, your department will provide what is needed for your position.
For the purposes of this document computers include desktops, laptops and PDAs. There are wireless services available but not guaranteed. Use a network cable if the wireless signal is not adequate.
ITS provides support for all College owned equipment but provides very limited support for personally owned equipment. Please see your department if you have special requirements.
Computers for the Staff
The College has a standard configuration for computers which is what you will normally be provided.
Hardware
The standard hardware may be upgraded at your department's expense or as part of a College-wide project. If it is upgraded and fails ITS will only provide the College standard as a replacement. For example if you upgrade to a 20" monitor which later fails ITS will only provide the standard 17" monitor as a repair.
Software
The computer will have a standard "image" or software setup including the current MS Windows and Office suite as well as protection software( virus,spam, firewall, etc). This is set up by ITS. Please see your department if you have special requirements and then ITS can install it if needed. The computer will be configured for one or more users to access their email and other required systems. See more on software.
ITS and Algonquin are committed to maintaining legally licensed software through-out the College. Any software installation must be purchased by the department, ITS, or be part of a College site license. Software Site
Help
All training will be provided by your department or through Algonquin's Professional Development. The most potent form of assistance available to you is the Help feature of the software. It has come a very long way and companies have realized the value of enabling a client to get the answers they need with a few simple clicks. Learn to use it, you will be glad you did.
When maintenance is required you can reach ITS through the contacts shown on the left margin of this, and all ITS web pages. For more information on this see Getting Help.
In the Labs
If you are teaching in a student computer lab and want certain software included in the room's image please follow the instructions on the software page or have your Chair submit the request to ITS For more on the labs please go here.
Printing
For full details on staff printing please go here.
Desktop
Picture of current Desktop |
The standard deskop computer at Algonquin changes each year as we try to keep up with the times. In general it includes basic cpu, monitor, keyboard, mouse and sound system. |
Laptop
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Laptops follow the same guidelines as desktops except as indicated on the laptop page. For full details on staff and student laptop support please go here |
PDA
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Any College owned PDA which meets the requirements will be put on the BES system. This enables it for use in the Exchange environment with fully synchronized mail and calendar. The excepted models are
· Blackberry Storm
· Blackberry Bold
o 9000
· Blackberry Curve
o Blackberry 8350i
· Blackberry 8800 + |
Changing Offices
Moving offices or rearranging your current office may require different cables or jacks for power, phone and network. If you move and require a new jack, or a jack to be moved, there is a cost involved - up to $700 per jack. extra long cables can be purchase through central stores or at your local tech store. Please consider this in your future plans.
Go to global support area below