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(613) 735-4700 Ext.5555
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Perth - Using The Cisco 7912 Phone
Changing the Ring Tone
  • The steps are:
    • Use the Navigation button to select Settings, (or press the number 3) and then press the Select softkey. From the Settings menu, use the Navigation button to select Ring Type and then press the Select softkey.
    • Use the Navigation button to scroll through the list of ring types and press the Play softkey (or press the number 2) to hear the selected ring type.
    • When you find the ring you want, press the Select softkey to check the corresponding check box.
    • Press the Ok softkey to accept and save your ringer selection.
    • If you want the ring to be saved if the phone is resets, press the Save softkey.
    • If you do not press the Save softkey, the ring returns to the default sound if the phone resets.
    • Press the Exit softkey to exit the Settings menu.
    • Press the Exit softkey to exit the main menu
    • Press the Menu button on your phone (on the right hand side of the Navigation button).
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Changing the Volume
  • Adjusting the Handset Volume.
    • You can adjust the volume of the call when using the handset.
    • To adjust the volume on the handset, press the up or down Volume button when the handset is in use.
    • Follow below if you want to save your new volume setting.
  • Adjusting the Speaker Volume
    • To adjust the speaker volume, press the up or down Volume button when the speaker is in use.
      Follow below if you want to save your new volume setting.
    • Please note that your phone model 7912 does not have a microphone and thus cannot be used in a hands free mode.
  • Adjusting the Ringer Volume
    • Press the up or down Volume button to the desired ringer volume. With each adjustment, a short ringer burst is played.
    • The ringer volume is automatically saved until the phone is reset.
    • If you want the ringer volume to be saved even after the phone is reset, continue with these steps: Press the Menu button.
    • Use the Navigation button to select Settings, and then press the Select softkey.
    • Press the Save softkey.
    • Press the Exit softkey to exit the Settings menu
    • Press the Exit softkey to exit the main menu.
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Placing a Call
If you want to... Then ....
Use the handset Lift the handset and dial the number
Make a new call on the current line After completing a call but before hanging up the handset, press the NewCall softkey and dial the number
Dial with the phone on hook From the main screen, perform either of these actions:
  • Dial the number and lift the handset or press the Dial softkey. The phone will not produce a dial tone until after you lift the handset or press the Dial softkey.
  • Press the NewCall softkey and dial the number
Redial the most recently dialed number Press the Redial softkey
Use speed dial numbers Perform any of these actions:
  • With the phone on hook, press the globe Menu button, select Directories > Speed Dial, select the number to call, and then lift the handset or press the Dial softkey
  • Lift the handset, press the Menu button, select Directories > Speed Dial, select the number to call, and then press the Dial softkey
  • With the phone on hook, press the Navigation button to select the number to call and then lift the handset or press the Dial softkey
  • Lift the handset, press the Navigation button to select the number to call, and then press the Dial softkey
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Call History
  • To view or dial from a call history on your phone, follow these steps:
    • Press the Menu button.
    • Use the Navigation button to select Directories and then press the Select softkey.
    • Select the desired directory (that is, Missed Calls, Received Calls, or Placed Calls) from the Directories menu, then press the Select softkey.
    • To place a call from any directory, use the Navigation button to select the call record, then lift the handset or press the Dial softkey.
  • To delete all records in the Missed, Received, or Placed directories, from the Directories menu, use the Navigation button to select any of these directories and press the Clear softkey.
  • To delete a particular record in the Missed, Received, or Placed directories, follow these steps:
    • Press the Menu button.
    • Use the Navigation button to select Directories and then press the Select softkey.
    • Use the Navigation button to select the directory containing the record to delete and press the Select softkey.
    • Use the Navigation button to select the record to delete
    • Press the Delete softkey.
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Call Forwarding
  • Use call forwarding to:
    • Send incoming calls to another number where you can answer them (for example, to an alternate office or to your home).
    • Send incoming calls directly to voice mail.
    • Your desk phone does not ring when calls are call forwarded.
            To call forward your calls to another Phone or to a traditional analog phone.
    • Press the CFwdAll softkey. You will hear two beeps.
    • Enter the number to which you want to forward all of your calls, exactly as you would if you were placing a call to that number. (IE 9 +  the outside number).
    • After you enter the number, you will hear two beeps. The LCD screen also displays a message confirming the number or extension to which your calls are being forwarded.
    To cancel call forwarding, press the CFwdAll softkey.
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Call Transfer
  • During a call, press the Trnsfer softkey
  • The call is put on hold.
  • Dial the number to which you want to transfer the call.
  • When the call rings on the other end, press Trnsfer again. Or, when the party answers, announce the call and then press Trnsfer.  If the party refuses the call, press Hold.
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Placing a Call on Hold
  • When you put a call on hold, the call remains active even though you and the other party cannot hear each other. You can answer or place another call while a call is on hold.
  • To place a call on hold, press the Hold button. The hold button lights when a call is on hold. To resume a call on hold, press the Hold button again.
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Using the Speaker
The Cisco IP Phone 7912G features a speaker for hands-free listening.

You can use the speaker only to listen to a call; to talk on a call, you must pick up the handset.

  • To switch from the handset to the speaker so that you can listen to a call hands-free, press the Monitor softkey on the front of your phone during a call, then hang up the handset. You will be able to hear the call, but you will not be able to talk on the call.

  • To turn off the speaker and continue talking on the call, pick up the handset and press the MonOff softkey.

  • To turn off the speaker and hang up, press the EndCall softkey.
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