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Telephone Service

Location: Woodroffe
room C316
7 days a week
7:30am-10:00pm
(613) 727-4723 Ext. 5555


Location: Pembroke
room 332
mon-fri
8am - 5pm
(613) 735-4700 Ext. 2855

5555@algonquincollege.com
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Support Page  

Network Shares for New Students                specs    faq    glossary

Each Algonquin student network account comes with at least one network share which can store files and be accessed from the College or off-campus. Just like a drive that follows you around. Double click on MyComputer and you will see an N-drive or sometimes your home-drive

Network Shares for Students                specs    faq    glossary

This network drive is activated when you log onto the College network. Connecting to it off-campus is a bit different and we will talk about it later.

Capacity: The student N drive is 125Megs and will not allow you to exceed that in most cases. A good general rule is to make sure you have at least 20% free in order to avoid problems

Go to global support area below

Network Shares for New Staff                specs    faq    glossary

Each Algonquin staff network account comes with at least one network share which can store files and be accessed from the College or off-campus. Double click on MyComputer and you will see an N-drive or Home-drive.

Staff usually have access to departmental file storage areas as well.

 

Network Shares for Staff                specs    faq    glossary

This Network drive is activated when you log onto the College network. Connecting to it off-campus is a bit different and we will talk about it later.

Capacity: The N-drive has 1-2Gig, The Departmental drive shares can have any quota or even unlimited. A good general rule is to make sure you have at least 20% free in order to avoid problems

Request for more - Staff can request more space but it may not always be approved. It depends on how much they have and how they are using it. We will always recommend backing up data to a cd or dvd and removing it from the server in order to reclaim space.

Go to global support area below

Shares Global Support                specs    faq    glossary

Your Network Share

The files server has a small area dedicated to each individual or each department to store files and the amount of space for each will vary. Once you log onto the network you will be able to connect to this dedicated space to store files. We name the connection by letters for ease of use and this is called mapping. We map the letter N to the space on the server so we can use it easily and it will have a common reference name for all of us.

Most of the letters of the alphabet can be used. You may even be using an O drive or a T drive which might be mapped to a share used by your department. If the logon process does not map it for you it might have to manually mapped. This occasionally happens.

         shares

You must be connected to the Algonquin network to map your shares. Whether your are at the College, or at home running VPN or Dial-up, you must be on the network.

Mapping Instructions.

XP or Win98 or Mac

At woodroffe campus the N drive is at \\algshare\home.
Perth uses perth1 for staff and perth2 for students
Pembroke uses pembroke-1 for staff and pembroke-2 for students

Checking Quota Level

Checking size at Woodroffe. Click on the icon in MyComputer and the details will be shown on the left. Or else right-click on the icon and go to properties.

Checking the size at Pembroke and Perth. Do not use the method above, it will give you incorrect information. You should open the drive, hit CTRL-A (for select all), then right-click the selected files and choose Properties. This will tell you how much of your quota you are using.

Backup and Restore - The backups are done each night and generally kept for two weeks. You can request ITS to do a restore of some or all of your files but you may be able to do it yourself.

To Request a restore: ITS needs your username, phone number, the server name you had the files on, when the last good copy existed, the file names, folders names and locations of those files so we get the right ones.

To Restore it yourself: Go to MyComputer and right click on the drive icon and select Properties. You may see a tab called "Previous Version" in which case you can choose the backup or area of backup that you want. Double-click a backup to open it for more selection.