Support Specifications                       

Name:
Server or system name

Unity CISCO VOIP

About:
The Role of the system in the College.

Telephone services

Capacity:
What , if any, quota or capacity does a user get?

Voicemail - 1Gig

Get account:
How do you get an account on this system?

Make a request to ITS

Del account:
How or when is the account deleted?

Make a request to ITS

Authentication needed?
Do you have to be authenticate to the College network by VPN to use this system?

To access some parts of the phone system you may need to be authenticated to the College network by VPN. For example accessing the speed dial page.

Staff? Student?:
Is it a staff system, student system? Or both.

Generally a staff sytem but students will use it when in the labs or the Residence.

Backup/Restore? :
What are the backup features and how can clients benefit?

There is no voicemail restoration service at this time

ITS supports?:
Does ITS support this system or does another body?

The Algonquin Phone system is maintained by ITS