Following the 2012 Employee Engagement Survey, a team was struck to discuss the issue of communications at Algonquin College. This group overwhelmingly agreed that employees needed one central place to go for information. The Customer Relationship Management (CRM) and Public Relations teams, with support from an outside vendor, were tasked with gathering user requirements and beginning to build this portal as a replacement for the employee news website myAlgonquin.
After receiving input from hundreds of members of the College community, the team drafted a mission and vision for the project, formed an advisory committee, selected a vendor (7Summits), brought together various stakeholders including ITS and College Marketing, and began working on what we now know as myAC. The project used an agile development model that values working software over comprehensive documentation. This process allowed the team, and the advisory committee, to see progress each week throughout the summer of 2014.
In Fall of 2014, the myAC pilot launched to a group of 400 College employees. The pilot successfully concluded in December, with 85 per cent of users recommending the pilot be rolled out to remaining College employees. Roll-out was completed in April 2015.
If you have questions about myAC, please contact Laura Campbell at firstname.lastname@example.org.