News & Events

Information Session – Why ITIL® 4?

Attend our virtual Information Session on Tuesday, May 19, 2020 from 9:00 to 11:00 a.m. To register, email training@algonquincollege.com RSVP on or before May 18, 2020. During this session, you will: Learn about the latest version of ITIL Hear why it is well suited to a wide variety of IT-related roles from IT executives to the […]

Feb 27, 2020

Attend our virtual Information Session on Tuesday, May 19, 2020 from 9:00 to 11:00 a.m.

To register, email training@algonquincollege.com

RSVP on or before May 18, 2020.

During this session, you will:

Learn about the latest version of ITIL
Hear why it is well suited to a wide variety of IT-related roles from IT executives to the IT service management team
Discover how this foundational framework can work alongside DevOps, Agile and Lean
Engage in some short exercises to give you a hands-on feel for IT service delivery
Find out about the ITIL 4 Foundation credential requirements and best practice on how to successfully complete the ITIL 4 Foundation examination.

Who should attend:

IT executives and IT architects
IT managers and IT consultants
Application and development team members
IT service delivery professionals
Anyone looking to launch their career in IT Service Management

About the Speaker: Jerry Kopan, B.Sc., CMC

Jerry Kopan has over 30 years of Information Technology and Service Management experience and is dedicated to the improvement and growth of IT professionals and organizations. He has been responsible for ITSM business development, managing development of education curriculums in ITIL, ISO 20000, 27002 and PRINCE2 over eLearning. He has managed ITSM Project Management Office and Consulting Services, delivering consulting contracts on Management Consulting, Business Alignment, Performance, Service Management and more.

He is a Certified Management Consultant (CMC), ITIL Expert and Practitioner of Service Management. He is an Accredited Trainer and has certified thousands of students around the world in various industries. His training approach is based on transformational change and knowledge transfer. As the lead architect of Rapid ITSM he has enabled corporations to achieve immediate results from ITIL/ITSM programs. Jerry is an experienced facilitator with strong business sense that produces quality results for customers. He has a broad range of business experience. His experience in leading organizational transformation at the IT and business level has enabled him to assist several fortune 100 companies to achieve their goals.

There is no charge to attend this learning event.

To register, email training@algonquincollege.com

RSVP on or before May 18, 2020.

Algonquin College offers ITIL^®4 Foundation training at its downtown location or provides group training at your location. See the Open Enrolment Schedule for dates.