2012 Employee Engagement Survey

Recap of Actions Taken

The hard work of the Employee Engagement Tiger Team resulted in the identification of three priority areas and seven specific actions that the President’s Council in turn committed to putting into action.

Below is an update of the progress that the President’s Council has made to date on each of the seven action items.

Priority #1 – Communications

  • Action #1 – A Single Virtual Portal (In-progress)
    In October 2014 the Employee Portal pilot (myAC) was launched to 400 College Employees. Roll-out to college community is forthcoming.
  • Action #2 – Regular Collaboration Time (In-progress)
    Student Services has taken the lead and is in the process of reviewing the College calendar for opportunities. A formal list of options will be presented to the College Leadership Council for feedback. In the meantime, all administrators were encouraged to hold regular departmental meetings.

Priority #2 – Celebrate Success and Deal with Low Performance

  • Action #3 – Count Part-time Hours Towards Lifetime Service Awards (In-progress)
    Human Resources are reviewing various formulas for attributing part-time hours towards lifetime service. A process will be in place in Fall 2015.
  • Action #4 – Open Nominations for College Awards Year-round (Completed)
    Advancement has simplified the process for nominating employees for all College awards, including opening nominations year-round and increasing recognition of both recipients and nominators. To nominate an employee for any number of College awards visit https://www.algonquincollege.com/employee-awards.
  • Action #5 – Accountability for Low Performance (Completed)
    In September 2014 Human Resources launched the Management Academy. The Academy will ensure administrators with supervisory responsibilities have the skills and tools to be successful Leaders.

Priority #3 – Streamline Internal Processes

  • Action #6 – Grade Reporting Process (In-progress)
    Automation of the Grade Entry and Review process is well underway. The scope of the first release will allow faculty to enter and submit grades online, will facilitate program E&P meetings, and will facilitate Chair approval and submission of grades to the student records. The re-engineered process will be piloted in Winter 2015 term with the overall objective to be fully operational for Fall 2015.
  • Action #7 – Student Course Feedback (SCF) (In-progress)
    The hard work of the Student Course Feedback (SCF) Working Group has paid off. The SCF course response rate improved year-over-year by over 15,000 responses for a 15 percentage-point increase in participation, from 20% in Fall 2013 to 35% in Fall 2014. Next steps include reviewing the survey results and compiling a report identifying high-level action items for improvement. Faculty is encouraged to talk to their Chairs about what they can do to get involved.

Summary of Feedback from Employee Engagement Open Forum

As part of the College’s efforts to make Algonquin an even greater place to work, the Open Forum was a follow up to over 20 departmental and school dialogue sessions held across the College to discuss the results of Algonquin’s 2012 Employee Engagement Survey. At these dialogue sessions, employees were asked to identify their top three employee engagement priorities for 2012-13. The top three priorities identified were;

  1. Increasing Communications
  2. Celebrating Success/Employee Recognition/Dealing with Low Performers
  3. Streamlining Internal Processes

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Ideas flow at May 28 Employee Engagement Open Forum

Slightly over 150 employees from across the College gathered together for a lively discussion at the first Employee Engagement Open Forum, and more than 90 tuned in online. The session was part of the College’s effort to draft a plan for dealing with the top issues identified in Employee Engagement Survey.

Attendees were asked to share their ideas on how they believed the College could address 3 important topics;

  1. Increasing Communications
  2. Celebrating Success/Employee Recognition/Dealing with Low Performers
  3. Streamlining Internal Processes

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Invitation to Employee Engagement Open Forum

All full-time and part-time employees of the College are invited to an Open Forum on Tuesday, May 28th to learn about and discuss the top three priorities identified as the next steps in the College’s Employee Engagement Plan.

Your feedback is extremely important at this point in the planning and we would encourage as many people as possible to attend. Please click the above link to register. If you are not able to attend the event will be live streamed at 9:00 a.m. Tuesday morning here.

Survey Results – Feb 19, 2013

At the President’s Breakfast in August, President MacDonald outlined the College’s desire to build a more dynamic and supportive work environment; one that honours our core values and delivers on the commitments outlined in our Strategic Plan.
Employee Engagement Survey Report - PDF file.
Please click above to view the 2012 Algonquin College Employee Engagement Survey Results

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