FAQ

Meals To Go are prepared heat and serve meals with four portions, available for takeout.  Orders can be placed Monday-Friday before 1pm, for pick-up from Food Services between 3pm and 5pm.

Fill out the form to order ahead! 

A Meal To Go includes a meal prepared by our Executive Chef Russell Weir and his team.   It typically serves 4 people.

Once you bring it back home, all you have to do is to follow the enclosed heating instructions, heat the meal, and serve! 

A Meal To Go includes a portion for four.

For same-day pickup, please place your order before 1 pm.

Yes, you can select your preferred date for pick up (Monday to Friday only).  You can pick up your order as late as 5 pm on your selected date.

You can select your preferred pickup date and time (between 3 pm- 5 pm Monday – Friday) when you place the order.  Orders can be picked up from the Food Services Main Office, between 3pm and 5pm at D111 (up the hallway adjacent to The Campus Store).  Please arrive before 5 pm to pick up your order on your selected date.  If you need to make any changes to your selected pick-up date or time, please contact us at 613-727-4723 x 7615.

 Yes! Each meal will come with easy heating instructions, just heat and serve!

Yes, you can choose your pickup date and time (between 3 pm-5 pm, Monday – Friday) when you fill out the order form.   For same-day pickup, please place your order before 1 pm.

If you have any schedule change, please contact us directly: 613-727-4723 x 7615.

The order will be ready for pick up at Food & Conference Services Office (D Building, Room 111).

You can arrive Food & Conference Services Office (D Building, Room 111) to pick up your order as late as 5:00 pm on your preferred pick-up date.  If you have any schedule change, please contact us directly: 613-727-4723 x 7615.

Yes, you can let us know who will be picking up your order e.g. yourself or the name of your representative.

The order will be charged to your Meal Plan or AC Cash account.  When you place the order online, you will be asked to input your employee number or student number.  The total amount will be deducted from your Meal Plan or AC Cash account automatically.

Please click here to top-up for your Meal Plan or AC Cash account.

Unfortunately, we only accept Meal Plan or AC Cash at the moment for all online orders. 

Meal Plan is a one-tap convenient way to buy food on campus.  You can sign-up for a Meal Plan account and top-up your account here.

AC Cash is used to spend money on campus wherever AC Cash is accepted.  You can top-up your AC Cash account here.

Your Meal Plan or AC Card account will be charged once the order is placed.  Don’t forget to come and pick up your order on time!

You can top-up your Meal Plan or AC Cash account with your credit/debit card here.

It is a quick and easy way to purchase food on campus that also saves you money. It works on an à la carte declining balance. Check out the details of Meal Plans here.

You can check the balance of your Meal Plan account here.

AC Cash is used to spend money on campus wherever AC Cash is accepted.  Check out the details of AC Cash here.

You can check the balance of your AC Cash account here.

You can let us know your dietary restrictions on the order form.  We will try our best to accommodate your requests.

We will prepare your order according to the order form you submitted.  While last-minute changes cannot be guaranteed, we will try to accommodate your request as much as we can.

If you would like to make an update on your order, please contact us directly at 613-727-4723 x 7615. 

Please contact us directly at 613-727-4723 x 7615 to check out more information.