Minimum Technical Requirements

Ensure your computer meets the recommended requirements for remote learning/work

Minimum Technical Requirements

The following are minimum technical requirements for remote/online learning:

Requirement Windows-based PC Apple Mac/macOS-based PC
Operating System Windows 10 macOS X
Web Browser Current version of Firefox or Google Chrome Current version of Firefox, Google Chrome or Safari
Processor Intel Core i5 based model Intel Core i5 based model
RAM/Memory 4 GB 4 GB
Internet Connectivity High speed Broadband Internet Connection

Test your Internet speed using speedtest.net

Recommended Internet speeds:

  1. Ping response is less than 100ms
  2. Download speed is at least 10Mbps
  3. Upload speed is at least 2Mbps

Ethernet or WiFi; available USB port(s) to accommodate recommended accessories

High speed Broadband Internet Connection

Test your Internet speed using speedtest.net

Recommended Internet speeds:

  1. Ping response is less than 100ms
  2. Download speed is at least 10Mbps
  3. Upload speed is at least 2Mbps

Ethernet or WiFi; available USB port(s) to accommodate recommended accessories

Getting Help

Please visit our Support Community for self help information regarding the services available.

Submit a request: https://algonquincollege.my.site.com/myacemployee/s/external-linked-forms/webtocase

Contact ITS Client Care. Review the following page for a list of locations at all campuses: https://www.algonquincollege.com/its/about-contact-its/#location

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