How to keep your computer up-to-date when working remotely
As part of ITS’ ongoing efforts to protect College information, it is very important that College owned computers are kept up to date with the latest operating system and security patch updates. These are automatically distributed to College owned computers that are connected to the network using the Virtual Private Networking (VPN) service.
Therefore, ITS requests that all employees connect their College owned computers to the network minimally once per week. Please log into VPN at the start of your work day and leave it connected until the end of your work day or until the session is automatically terminated 12 hours later.
Set up your computer to connect to VPN. Follow the instructions on our website: https://www.algonquincollege.com/its/vpn-help/
Set up remote connection to your office computer. Follow instructions in How-to-remote-connect-to-your-office-computer
How to troubleshoot your internet connection: Internet Troubleshooting Guide
Learn how to keep your laptop clean: How to clean your Laptop
If you do not have a College owned computer and are connecting using a personal computer for College business, please ensure you keep your computer updated regularly using Microsoft or Apple updates, as well as updates for any additional anti-virus you may be using; non college owned computers will not receive patches or security updates by connecting to the VPN service.
If you have any questions or concerns, please contact ITS for assistance – How can I contact ITS?