Manager, FMF
Posted on Friday, March 20th, 2026
College of Family Physicians of Canada | Renfrew County, Ontario
Full-Time 35 hrs/wk | Wage: Salary $ 104855-131068 /year | Closes 2026-03-25
Job Description
Position Title: Manager, Family Medicine Forum (FMF)
Vacancy#: 2026-10
Department: Conferences and Events
Division: Corporate Services
Reports to: Director, Conferences and Events
Direct Reports: FMF Coordinator- Exhibits Lead; FMF Coordinator- Sessions Lead and FMF Customer Service Representative
Classification: Management
Status: Permanent Full Time
Full Time Equivalent: 1.0
Weekly hours: 35 hours per week
Salary: $104,855.52 – $131,068.80
Summary
The Manager Family Medicine Forum role exists to provide end- to- end leadership and accountability for the Family Medicine Forum (FMF), ensuring it is strategically planned, expertly delivered, and continuously improved as the College’s flagship conference. The position is responsible for integrating the scientific program, exhibit hall, logistics, marketing, customer service, committees, and site strategy into a cohesive high quality and financially responsible event.
The key results include leading the development and delivery of a certified, high-quality scientific program; managing committees, vendors, budgets, timelines, and risks; supporting revenue generation through exhibits and sponsorships; and ensuring strong stakeholder, attendee, and partner experiences- while aligning FMF outcomes with long term strategic objectives and organizational standards.
Main responsibilities include but are not limited to:
Essential duties
FMF Planning and Execution
– Lead the end- to- end planning, logistics, and delivery of the FMF, ensuring all aspects including timelines, staff/committees’ responsibilities, budgets and vendor contracts, are managed effectively and align with organizational standards.
Scientific Program Leadership
– Oversee the development and delivery of a high-quality, certified scientific program, including content collection, review, speaker management, scheduling and compliance with certification guidelines.
Committee and Stakeholder Management
– Support and collaborate with the FMF Scientific Planning Committee, Leadership teams and internal stakeholders to operationalize the strategic plans, facilitate communications and provide regular progress reports.
Exhibit Hall, Sponsorship and Marketing Oversight
– Manage the FMF Exhibit Hall and sponsorship programs, ensuring revenue goals are met, partnerships are developed, and marketing initiatives- including print, digital, and promotional campaigns- are effectively executed.
Customer Service and Corporate Leadership
– Oversee customer service operations, policy adherence, and attendee support, while contributing as a leader within Corporate Service team to breakdown silos, foster collaboration, and model professional event leadership.
General management duties
• Develop, provide input, and/or implement Policies and Procedures.
Supervisory duties
• Implement staffing plans of the team/department.
• As a Hiring Manager for direct reports, I collaborate with Human Resources to develop recruitment plans based on staffing needs, participate in internal and external job candidate selection, including screening, conducting interviews, testing, and onboarding. Authorize all hiring/promotional decisions, ensuring compliance with all related policies and regulations.
• Implement adequate staffing levels for all direct reports to ensure service delivery and manage requests for time off in the CFPC Time Management System.
• Set performance goals and project deadlines that align with CFPC vision, mission, strategic plan, and team/departmental priorities in consultation with the Director. Organize workflow, delegate work to employees, monitor and address issues with productivity or work quality, track progress, and provide constructive feedback and coaching.
• Supervise direct reports and manage the performance of individuals through ongoing coaching, feedback, and development to motivate, engage and drive a high performing team.
• Promote and model the highest level of service (internally and/or externally) and ensure that direct reports deliver a maximum level of service and satisfaction is achieved and maintained. Work quickly to resolve complaints.
Requirements
• Bachelor’s degree in related discipline.
• Five (5) years of related experience (including supervisory experience).
• Certified Meeting Professional designation.
• Verbal and written communication skills, with the ability to express ideas and opinions clearly and effectively in English.
• Verbal and written communication skills, with the ability to express ideas and opinions clearly and effectively in French is an asset.
• Advanced knowledge of communication management, event planning, and meetings management.
• Advanced interpersonal, organizational, accuracy, prioritization, diplomatic, judgment, relationship management, customer service, and stakeholder management skills.
• Advanced ability to work with committee members and externals consultants/ groups.
• Advanced ability to work with established timelines.
• Advanced ability to set goals and objectives, develop work plans, determine results, and report progress.
• Advanced ability to lead a team and work independently.
• Related competencies: business acumen, customer focus, courage, positive approach, communication, building partne
JOB TERMS:
APPLY BY: 2026-03-25
How to Apply
If you share our values and would like to join our team of dedicated professionals helping the CFPC achieve its mission, please submit a cover letter and your résumé referencing the vacancy# 2026-10 to: careers@cfpc.ca by March 25th, 2026.
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