Blackboard Support Team

Centre for Organizational Learning

I would like to nominate the Blackboard Support Team of Michel Langlais, Vanessa Marshall Mike Downey and Marianna Pietraru.

The new BB9 is a system with many challenges for faculty as they begin to adapt courses to the new delivery platform. I know that I have had many visits to the team and each time they have shown patience, professionalism and knowledge about this program which is so different from the last one.

The Team is aware of the need for communication and collaboration so that we may all meet our mutual goal of supporting student success at Algonquin College.

The education programs delivered in the spring were excellent and the need for immediate assistance with questions is essential as the term progress.

They demonstrate caring and integrity with a smile! These colleagues are stars who shine bright in my personal galaxy!

Submitted By: Kathy Mitchell, Professor Nursing
Presented: November 3, 2010