FAQ’s
Have questions about Orientation or starting at Algonquin College? Check the FAQs below!
How do I use Zoom?
As Algonquin College programs and services have shifted to remote delivery for some courses, Zoom is a video conferencing software used for tutoring, coaching, and workshops, and more!
I’ve never had online remote classes before – where do I start?
The Student Learning Kit is designed to ensure you are able to transition to online classes during their studies, by providing them with all the resources they would need. Explore the resources available to help you transition to online classes during your studies.
Where can I find more info about Coronavirus and how the College is responding?
Visit Algonquin College’s official Coronavirus page for recent communications, FAQs, and available resources.
What is a bursary? How can I apply?
What is a bursary?
A bursary is monetary funding that is awarded to a qualified student based on financial need.
How do I apply for a bursary?
Bursaries: Algonquin College Bursary Program is administered by Financial Aid and Student Awards, based on criteria defined by the donor. The main criterion when awarding bursaries is financial need.
Approximately two weeks prior to the start of each term, students can apply for all in-year bursaries administered by Algonquin College by submitting one application!
For exact dates, deadlines, and helpful information on the bursary application process visit our Financial Aid & Student Awards Bursary page.
How to connect with ITS for technology support
ITS Perth Campus staff are Here2Help!
If you have questions regarding any of the items listed below, ITS can help. Your Perth Campus ITS representative, Wayne Turcotte, can be reached at turcotw1@algonquincollege.com. Please email your question or concern to connect with Wayne. You can also email the ITS Service Desk at 5555@algonquincollege.com to be connected with a tech specialist at the Ottawa campus. You may also want to explore https://algonquincollege.force.com/myACSupport/s/ to review frequently asked questions.
ITS Services
- Student device configuration (make sure it works/initial setup/wireless connectivity)
- Help students log onto Algonquin College Student Information System (ACSIS)
- Access network credentials
- Software installation via Digital Resource Portal
- Create an Adobe Creative Cloud account
- Access student AC Live email account
- Access the Brightspace Learning Management System
- Help students with on-campus printing
- eText support
- Remote network connection via Cisco Anyconnect and VPN
- Zoom support
- MyDesktop access
- One Drive / N:/ drive mapping
What does it mean that I am in a Bring Your Own Device (BYOD) program?
Bring Your Own Device (BYOD) defines a program delivery model at Algonquin College requiring you to have a mobile computing device that meets the technical specifications outlined by your program.
These specifications include hardware requirements based on the software tools and learning outcomes for your program of study.
Your learning experience is enhanced through the use of online and mobile technologies in and out of the classroom, allowing you to work with course materials, participate in collaborative learning environments, and become a skilled, confident user of technology.
Q: Who should I call with my admissions questions?
A: If you would like to speak to someone about admissions to a Perth Campus program, please contact Ben Willows in the Registrars Office at willowb@algonquincollege.com – https://www.algonquincollege.com/perth/home/future/admissions/
Q: How can I complete my admissions assessment?
A: We are now able to offer admissions assessments remotely with a virtual Algonquin College proctor. Questions? We are here to help! Please email sylvail@algonquincollege.com
Q: Will the admissions deadlines still apply?
A: To ensure fairness for all applicants, we will continue to follow the existing application deadlines. Click here to review the admissions deadlines.
Q: Due to the pandemic, how will my program be delivered?
A: Our goal is to maintain a high-quality learning experience while ensuring the safety of our students and staff during these unprecedented times. Please find details at the following link: https://www.algonquincollege.com/ro/admissions/program-delivery-updates/
Q: Do I have to pay my tuition before I go to class?
There is a $500 non-refundable deposit that students must pay in their initial level of each academic year. For more information on fees, deposits, and deadlines please find details at the following link: https://www.algonquincollege.com/ro/how-to-pay/
Q: What if I can’t pay my tuition deposit?
A: Students unable to pay the full tuition deposit may be eligible for an exception. Please visit algonquincollege.com/ro/tde for further details.
Q: When is my program starting?
A: We are so excited to welcome you to the AC Perth Campus, for more information on general college dates please visit https://www.algonquincollege.com/ro/academic-calendar/ – for your specific program dates, please view your timetable each term.
Q: How do I log on to my Algonquin College Student Information System (ACSIS) account?
A: To log on to your ACSIS account, visit acsis.algonquincollege.com/students. Log in using your student number (found on your admissions emails). If this is your FIRST LOGIN, enter your Student Number and your date of birth from the drop-down menu.
Q: Where will I be able to get my timetable?
A: Timetables will become available approximately 1 month before the start of term, for exact dates please visit https://www.algonquincollege.com/ro/academic-calendar/. Timetables can be viewed on ACSIS.
Q: How much will my program at Algonquin cost?
A: Investing in your education is one of the most important things you can do. Customize your Tuition and Fees Estimator search criteria to see the estimated full-time tuition and compulsory ancillary fees by program. Your estimate will show tuition and compulsory ancillary fees (as applicable). Physical Textbooks, supplies, and living expenses (ex. housing, food, etc) are not included.