Assistance

Our frequently asked questions can help with many U-Pass-related questions.

For information about how to submit your photo online, get your AC Card or renew your U-Pass, please click here and choose your campus.

If you have lost your U-Pass or AC Card and need it reprinted, or if you have any questions about your cards, please don’t hesitate to contact us. There is a $25 fee to replace each card (AC Card and U-Pass).

Card Services Office
E120 (1st Floor, Student Commons)
Monday – Friday, 8:30 a.m. to 4:45 p.m.
Phone: 613.727.4723 x7187
Contact us