Got Questions About the New SIS? Start Here

Posted on Tuesday, February 17th, 2026

FAQ with female employee avatar and question marks surrounding text.

What’s This All About?

As part of our ongoing work on the R3 Project, we’ve collected a wide range of questions asked by our College community. These FAQs are available online, and we invite you to get familiar with them. This blog is your invitation to explore them and get ahead of the change.

Top Questions We Hear Most

As the transition approaches, some common concerns have come to our attention:

  • Can learners withdraw from Academic Programs on their own?
  • What does the Thesis Student Portal do when learners in full-time Academic Programs enrol in a part-time course load?
  • Will GeneSIS be available after Thesis SM goes live?

These questions and many more are answered on our FAQ page. We made it easy to find answers by creating a searchable table designed to help you feel informed and confident as we move forward.

Support in Action: FAQs and Learning Tools

Curious about how questions are handled and other upcoming learning resources? You may want to check out this older blog post:

This post shows how support is being built into every step of the transition.

Your Feedback Matters

Have a question that’s not listed? Let us know! Your input helps us keep the FAQ page relevant and useful. You can submit questions or suggestions by contacting your department’s Change Champion, attending an R3 Showcase event, or contacting us.

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And before you go, make sure to sign up for the next R3 Showcase Event, where we always host a Q&A period.


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