Cancellations & Withdrawals

The financial obligation of Residence is outlined in the Student Housing Agreement (SHA), the terms and conditions of which are agreed to upon acceptance of your offer of Residence. Residence Fees apply even if you withdraw or cancel your Residence contract. For more information on the Withdrawal and Cancellation Policy, please refer to your Student Housing Agreement.

Cancellation & Withdrawal Instructions

Cancelling Residence Application (Not yet moved into Residence):

  1. Log into the housing portal
  2. Click on “Cancellation Request” tab located in the top bar or in the ☰ menu on the left
  3. Follow the on-screen instructions to cancel your application
  4. Once your account has been processed you will receive an email with your new balance and any additional information you may need.
  5. If you have already paid your meal plan fees, you may need to contact Food Services about your meal plan balance. They can be reached by emailing mealplans@algonquincollege.com

Withdrawing From Residence Steps (Currently living in Residence):

If you wish to withdraw from residence, please follow the steps below. You must submit the form online within 5 business days of the anticipated departure date.

  1. Log into the housing portal
  2. Click on “Cancellation Request” tab located in the top bar or in the ☰ menu on the left
  3. Follow the on-screen instructions to cancel your application
  4. Move out by the move out date specified during step 3
  5. Inform the Front Desk that you have moved out. Make sure your space is clean and return your keys. Please note: Unreturned keys will incur a charge of $20.
  6. Once your account has been processed you will receive an email with your new balance and any additional information you may need.
  7. Please reach out to Food Services regarding your meal plan to let them know that you have moved out of Residence. They can be reached by emailing mealplans@algonquincollege.com

Cancellation & Withdrawal Fee Schedule

Upon the Withdrawal of this Agreement or Housing application by the Student, for any reason, the Student will be charged a prorated amount for the days they occupied the room, plus a cancellation fee effective the date they vacate the housing room. Applicable Cancellation Fees are detailed below.

Spring Term 2026 (May 09, 2026 to August 23, 2026)

CANCELLATION WINDOW CANCELLATION FEE
On or before March 31, 2026 $169 (5% of the total Housing Fees)
April 01, 2026 to April 30, 2026 $507 (15% of the total Housing Fees)
May 01, 2026 onwards $845 (25% of the total Housing Fees)

Academic Year 2026- 2027 (September 05, 2026 to April 25, 2027)

CANCELLATION WINDOW CANCELLATION FEE
On or before July 31, 2026 $479.50 (5% of the total Housing Fees)
August 01, 2026 to August 31, 2026 $1,438.50 (15% of the total Housing Fees)
September 01, 2026 onwards $2,397.50 (25% of the total Housing Fees)

Three Term Academic Year 2026- 2027 (September 05, 2026 to August 22, 2027)

CANCELLATION WINDOW CANCELLATION FEE
On or before July 31, 2026 $648.50 (5% of the total Housing Fees)
August 01, 2026 to August 31, 2026 $1,945.50 (15% of the total Housing Fees)
September 01, 2026 onwards $3,242.50 (25% of the total Housing Fees)

 

Appeals

We have processes in place to review special circumstances that may be eligible for an exception to the cancellation policy. Students requesting an appeal must provide supporting documentation that verifies the circumstances contributing to their decision to withdraw. These circumstances must demonstrate a significant challenge, hardship, or condition.
Some situations may warrant consideration for an appeal and may qualify for an exception to the financial obligations outlined in the Student Housing Agreement.
To ensure fairness and consistency, appeals are reviewed according to the following guidelines:

  • Medical conditions
  • Exceptional circumstances that could not have been reasonably foreseen by the student
  • Academic regulation changes or amendments that are not related to academic performance

Please note: Academic performance alone is not considered a valid reason for waiving or reducing cancellation fees. However, underlying factors that created a barrier to academic success may be eligible for appeal.

How to Submit an Appeal

To submit an appeal for consideration regarding cancellation fees, please email a Statement of Appeal along with supporting documentation to:
Jaye Rogers
Operations Manager
jrogers@algonquinresidence.ca

Information to Include in Your Appeal
  • The appeal must be written by the student and presented as a first-person account. Third-party appeals (e.g., from parents, roommates, or friends) will not be accepted.
    Include your full name, student number, and email address.
  • Provide a clear and concise statement explaining why you believe an exception to the cancellation policy is warranted, referencing the appeal guidelines outlined above.
  • Attach supporting documentation to verify the circumstances described.

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