Operations Staff

From maintenance to housekeeping and 24/7 front-line service, the Operations Team plays a key role in supporting life in Residence. Learn more about what we do and the teams that make it happen.

Please note: Residence Operations staff are not an emergency resource. Emails are monitored only during business hours. To ensure your message reaches the right person, please use our Contact Us page. If your matter is urgent, visit the Front Desk in person or call 613-727-7698 (or dial 4990 from your bedroom phone). For safety-related concerns, contact Campus Security at 613-727-4723 ext. 5000 for emergencies or 5010 for non-emergencies (or dial 5000/5010 from your bedroom phone).


Administration Team

The Residence Services Supervisor oversees the front desk and supervises the Residence Services Representatives who work there.

Residence Services Leads facilitate financial and communications processes for the residence including account payments, payment plans, and community notifications.

The Housing Coordinator oversees residence applications and room assignments.

The Operations Manager (Administration) oversees many of the day-to-day activities associated with administration and supervises this team of staff.

Dileep Davis
Residence Services Supervisor

Email: ddavis@algonquinresidence.ca
Donna Uwase Ngoga
Residence Services Lead (Finance)
Email: dungoga@algonquinresidence.ca
Jessica Trudeau
Housing Coordinator
Email: housing@algonquinresidence.ca
Olachi Orindu-Ogaziechi
Residence Services Lead (Communications)
Email: info@algonquinresidence.ca
Jaye Rogers
Operations Manager (Administration)
Email: jrogers@algonquinresidence.ca

Facilities Team

The Housekeeping Services Supervisor oversees overall building cleanliness and supervises Housekeeping Representatives and Custodial staff.

The Maintenance Services Supervisor oversees general maintenance including responding to work orders submitted by residents and supervises the Maintenance Representatives.

The Operations Manager (Facilities) oversees many of the day-to-day activities associated with the building’s facilities and supervises this team of staff.

Rui Sousa
Maintenance Services Supervisor

Email: rsousa@algonquinresidence.ca
Osigwe Erua
Housekeeping Services Supervisor
Email: oerua@algonquinresidence.ca
Krasimira Zhekova
Operations Manager (Facilities)
Email: kzhekova@algonquinresidence.ca