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Frequently Asked Questions


The logo/wordmark you e-mailed won't open?

Do you have Interac?

What graphics software do you use?

Do you use MAC or PC computers?

Can you scan text?

Can you edit the Word/WordPerfect document I printed from the Access Centre?

How to print from QuarkXPress 6 (OSX) (PDF)

How to print from Illustrator (PDF)

How to print from MS Word 2000 (PDF)


The logo/wordmark you e-mailed won't open?
The logo or wordmark is not meant to be opened but imported or inserted into your document.

Word users: Choose "Insert", "Picture" and "From File"
WordPerfect users: Choose "Insert", "Graphics" and "From File".

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Do you have Interac?
Yes we do. Please note the minimum charge for Credit card and Interac use is $5.00.

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What graphics software do you use?
Our design area uses the industry standard graphics software: QuarkXPress 6.5, Adobe Photoshop CS and Adobe Illustrator CS. We also have InDesign CS, and CorelDraw 9. Our designers primarily use the MAC versions, however, we do have the current PC versions.

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Do you use MAC or PC computers?
We have both. However, the bulk of designing is done on MAC G4 and G5s.

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Can you scan text?
Yes. We can scan your text so you can edit it. Optical Character Recognition) is the process of converting scanned images of printed text into a computer processable  format. The software we are using is Presto! OCR. The languages Presto! OCR can scan are:  English, French, Danish, Dutch, German, Italian, Portuguese, Spanish, Swedish, Japanese, Traditional Chinese, Simplified Chinese.

The software programs we can scan to are Microsoft Word (.doc) and Simpletext (.txt).

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Can you edit the Word/WordPerfect document I printed from the Access Centre?
No we can't. When you print your document to the Publishing Centre, we receive a postscript (ps) or prn file. (A ps or prn is a file with information for the printer i.e. size, orientation etc.) Therefore, we cannot edit it. You will need to make the changes and reprint your file.

If you want your file to be enlarged or reduced, you must do so before you print. Scaling can be found in the Print Dialogue box under the Graphics tab.

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Help! files

How to print from QuarkXPress 6(OSX)(PDF)

How to print from Illustrator(PDF)

How to print from MS Word 2000 (PDF) 

 
 
We are located in Room A-190, next door to Shipping/Receiving and Mail Services. The entrance to our hallway is located next to The Observatory