Victimology Research Centre

Victim Services and Vicarious Resilience Study Online Survey

Online Survey Victim Services and Vicarious Resilience Rethinking Well-being 2020-2023

Victimology Research Centre would like to invite you to take part in our survey to help assess the wellness and working conditions of service providers who work with victims and survivors of crime in Canada. You will be asked about your well-being, your job satisfaction, vicarious resilience, strategies for self-care, and how your organization makes you feel. Participation in the online survey will require approximately 20-30 minutes of your time. Please note that all participation in our study is voluntary and you can withdraw at any time.

To participate in our study, you must:

  • Be at least 18 years old
  • Be an employee or volunteer working with victims or survivors of crime in Canada

If you would like to know more about the study, you can click on this link for background information. To complete the survey, click on your preferred language. [English] [Français]

Who can participate?

This is for employees and volunteers who work with victims and survivors of crime in Canada. You need to be 18 or older. More than one person from an organization can take the survey.

Why am I being asked these questions?

We want to learn more about people working in services for victims and survivors of crime in Canada. We want to learn about your well-being, how you feel about your work, how you take care of yourself, how your organization affects your wellness, and any harm as well as growth you may have experienced as a service provider. We will share the results in a public report in 2023 and what we learn will be used to create training materials. We will also publish academic papers.

How will I be protected?

You will not be asked for your name. If you are quoted, we will change details that could identify you. We will not share your survey with your employer. We will not use your computer’s IP address. Actions like signing out of your accounts, closing your browser, and locking your device when not in use can help protect your safety. For information on deleting your browsing history, see http://www.computerhope.com/issues/ch000510.htm.

What if I don’t want to answer a question?

You can choose “prefer not to answer” and continue. Share only what you want to.

What if a question upsets me and I need help?

If you need support, you can access free crisis help through Wellness Together Canada: Text 741741 https://wellnesstogether.ca/en-CA.

The Hope for Wellness Help Line offers immediate help to all Indigenous Peoples across Canada. It is available 24 hours a day, 7 days a week to offer counselling or crisis support. Call the toll-free helpline at 1-855-242-3310 or connect to the online chat at www.hopeforwellness.ca. Help is available in English, French, Ojibway, Cree, or Inuktitut.

What if I have questions about the research?

You can contact Dr. Benjamin Roebuck (Research Chair) at the Victimology Research Centre by email roebucb1@algonquincollege.com or by phone (613) 727-4723 ext. 6328. If you have questions about the ethical conduct of this study, you can contact the Algonquin College Research Ethics Board by email REBAdmin@algonquincollege.com or phone: (613) 727-4723 ext. 5213.


Victim Services and Vicarious Resilience being conducted by the Victimology Research Centre at Algonquin College in partnership with the Victim Justice Network (VJN), Canadian Resource Centre for Victims of Crime (CRCVC), and a wide range of other community partners. This research is funded by the Social Sciences and Humanities Research Council (SSHRC), and designed with leaders in victim services from across Canada.