Zoom Help

Zoom supports our current remote learning environment. If you are experiencing challenges, please explore the tips, tricks, and guides here. To start, please explore some of these resources for students.


Frequently Asked Questions

How do I create a Zoom account?

Tip: Learners have a free license which is limited to 100 participants and a 40-minute meeting duration for meetings with two or more participants.

Create an account and begin using it to communicate with colleagues and learners on and off-campus.

  1. Go to https://algonquincollege.zoom.us/signup
  2. Sign up for an account using your Algonquin College email address.

Sign up screen 1
Sign up screen 2

3. Check your email for the activation link.

 

Activation email

 

4. Complete the setup and click Continue.

account set up

5.  You can start a test meeting or go directly to your account to access your personal and admin options.

account activation final step

How do I change my background?

One of the most played with features in Zoom is the ability to virtually change your background. To find it, go into Settings > Virtual Background. Here, you can choose from several supplied images and or upload your own by pressing the “plus” sign above the images.

How do I add a my photo to my Zoom profile?

Did you know you can add a photo of yourself to your Zoom profile account?

Adding an academically appropriate photo of yourself can increase the sense of belonging to a class! Use a professional photo – get ready for the work world!

  • Log into your Zoom account by going to Zoom.us in a browser (use your Live @AC email address!).
  • Top right, choose My Account.
  • On the Profile screen, select add a photo (center of the page).
  • Upload a professional photo of yourself and Save.

Check out this link for additional information on using Zoom – Algonquin College’s Zoom Guide for Students

Remember – if you have any questions about your Zoom Classroom, contact your professor!

How can I use Zoom to connect with friends or create a study group?

Use Zoom to study for exams with a friend or study group!

  • Log in to Zoom.us in a browser.
  • If you want to schedule a Zoom study group – choose Schedule a Meeting at the top right in blue
    • Enter the meeting title, date, and time and press Save.
    • Choose Copy Invitation on the right in blue and send it to your friends!
  • If you want to run a study group right away – choose Host a Meeting at the top right in blue
    • Share the meeting link with your friends (copy link)
    • Alternatively, you can choose the “Invite Others” option on the pop-up window and add your friends by email address
  • If you are joining a friend’s study group – choose Join a Meeting at the top right in blue
    • Enter the Meeting ID from your friend’s meeting link.
    • Alternatively, you can click the meeting link sent from your friend and be directly connected to the meeting.

Remember – if you have any questions about your exams, email your professor!

Access your remote Zoom classroom

Ready to access your remote Zoom Classroom?!

Brightspace provides the Zoom Classroom feature for students and teachers to connect into a remote classroom together. Teachers have set up Zoom Classrooms in advance for you to join!

To locate and join a Zoom Classroom…

  • Log into Brightspace and select your course.
  • Under the Tools tab across the top, choose Zoom Classroom at the bottom of the dropdown.
  • In the new tab that opens, locate the appropriate date/time of your Zoom Classroom meeting and choose JOIN.
  • You will be entered into a waiting room. Your teacher will let you in a few minutes before class begins.
  • If prompted for a password to join the Zoom Classroom, check your course Announcements or email for the password from your teacher.

Remember – if you have any questions about your course, email your professor!


Need Additional Help?

Jennifer Kidd, Algonquin College, Pembroke Campus

Jennifer Kidd
Professor & Educational Technologist
kiddj@algonquincollege.com
613.735.4700 x2639