Student Support Lab

• English (Guidance in essay writing, development of self-editing techniques)
• Citing Sources and Creating References (APA Style 7th edition)
• English as a Second Language (ESL)
• Basic Mathematics
• Statistics
• Basic Sciences (Chemistry, Physics)
• Biology
• Anatomy & Physiology
• Basic Computer Skills

Coaches can guide students through subject matter, but will not complete students’ work for them.

Coaches can provide assistance with the following:

• Review of concepts
• Introduction to software
• Help to develop self-editing techniques
• Clarification of concepts and questions

Coaches CANNOT provide assistance with any of the following:

• Editing or proofreading of assignments
• Completing of assignments
• Answers to questions in students’ assignments or tests

In order to get the most benefit from the time you have with a coach, arrive at or connect to your coaching session prepared with the following:

• Any specific questions you have for your coach related to the coaching subject
• Materials for which you need support, such as textbooks, course notes, etc.
• A piece of your own writing, such as an essay, a research paper, etc. (for writing coaching)
• Any course work you are struggling to understand

Appointments are for Pembroke Campus students only.  Ottawa and Perth students may book with the Coaching Lab.

Book up to a maximum of one hour a day (two half-hour time blocks).

Book up to a maximum of two hours a week.

Book up to two weeks in advance.

If a student does not arrive for their scheduled appointment within 10 minutes of its start time, the Coach will release the appointment back into the booking system. Please check back to see if an appointment has opened up at your preferred time.

Ottawa Campus’ Coaching Lab offers backup Coaching services to Pembroke students. If appointments with Pembroke Coaches are unavailable, please visit the Ottawa Library’s Coaching Lab website.

If you need to cancel an appointment, 24 hours’ notice prior to the appointment’s scheduled start time must be given if possible. Please cancel using the cancellation link provided in your confirmation email. If you do not have your confirmation email, cancel using the Session Cancellation Form.

Failure to give at least 24 hours’ notice of cancellation could result in your appointment being marked as ‘No Show’.

If you get two No Shows in a semester, you will be suspended from using the Student Support Lab for the remainder of the semester.

Two hours prior to your scheduled appointment time, a reminder will be sent to the email address you provided on the Booking Form.

If you have not arrived for your appointment within 10 minutes of its scheduled start time, the appointment will be released for other students to book.

Failure to arrive on time for your appointment could result in your appointment being marked as ‘No Show’.

If you get two No Shows in a semester, you will be suspended from using the Student Support Lab for the remainder of the semester.

If you wish to appeal a ‘No Show’ ruling, you must email Library staff at illpemb@algonquincollege.com within 48 hours to discuss the situation in detail. Extenuating circumstances will be taken into consideration.