At Algonquin College, being learner-driven is at the heart of what we do. This is true for the R3 Project, where one of the five project objectives is to improve learner success and satisfaction.
Our Organizational Change Management (OCM) team is gearing up to support learners with the transition to the new Thesis Student Portal. We’re leveraging data-driven strategies recommended by the Human-Centred Design Lab (HCDL), which surveyed over 750 learners across our campuses. We also met with 17 learner-facing employee groups, including Student Support Specialists, the International Education Centre, and Academic Advisors.
Key Guidelines:
- Consistent messaging
- Simple language and visual aids
These principles guide all our communication campaigns, eLearning video tutorials, and online resources.
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