| Research - Ask a Research Question |
<<back to Research
askON librarians are
standing by to help you.
|
Have a Research Question?
We can also answer your questions:
Please use the refresh / reload button on your browser, so that the "Live Chat" button reflects the current state of our service."
Service hours
Students can chat live with askON information specialists.
(April 14 - Aug. 8)
Mon-Fri: noon-4pm,
Sat-Sun: closed
(Aug 9 - Sept 7)
Closed
During regular opperations when the service is closed you can choose to send an email to your library which will be answered during the work week.
We are unable to answer your e-mails when the library is closed. Please consult the hours posted for closing dates.
|
What is "AskON"
askON is not just an information service. It's not just an online connection. askON is real answers, real people, real time. askON will be available to all residents of Ontario, seven days a week during defined hours of service. The service is delivered by Ontario library staff who are experienced in answering reference questions
Who Can Ask A Research Question?
We serve students, faculty, staff, and other affiliates of Ontario’s publicly funded colleges and universities that are participating in the askON service. A library card is not required to use the askON service, however, patrons will need the appropriate library id, barcode, password, or other information required for authentication in order to access the electronic resources to which they are entitled through their college or university library
What Type of Questions Do We Answer?
We answer questions about the use of library services and resources. We provide help with course-related research tasks (e.g. finding books, journals, articles, etc). We focus on the requirements of the patrons and deliver information that is better than they could have found on their own. Typically, questions will be one of three kinds: short answer, research skill development, or in-depth queries. We will provide the best possible service and, when that is exhausted, informed referrals
We do not offer legal, medical, business or financial advice. We will provide direction to information sources but not interpretation or advice. We do not conduct research on anyone’s behalf – we help people to define research needs and improve research processes.
For more information please check the AskON FAQ. (Frequently Asked Questions)
Please note: This service uses pop-up windows. Turn off your pop-up blocker before asking a question. |
