Exceptions to Refund Policy

Students required to withdraw from studies after the applicable refund date due to exceptional circumstances may be eligible for a partial refund of fees paid.

Exceptional circumstances typically considered include:

• Serious medical situations
• Death of the student, parent, spouse or child
• Life-threatening illness to spouse, parent or child

For consideration under the exceptional refund process, students are required to:

1. Officially withdraw from the program of study
2. Submit a written exceptional circumstance request. Submit via email to refundexception@algonquincollege.com. Submissions need to include:
   • Full Name
   • Algonquin College Student Number
   • Reason for the exceptional refund request
   • Attach relevant supporting documentation (e.g. medical notes verifying inability to continue studies, death certificate)

Requests must be submitted within six months from the start of the term. The Refund Policy applies to most circumstances. Exceptional circumstance refund requests are considered on a case-by-case basis by the Refund Exceptions Committee which includes the Coordinator of Fees, Student Accounts Officer, and additional Student Service representatives as required. Decisions can take up to 10 business days for a response.

What to Expect if your Request is Approved as a Full-time Student:

Back to Refund Policy