ACSIS How To

 

Additional Troubleshooting Tips

If you are still unable to process a fee deferral, please verify the following requirements are met:

• You have selected the correct term from the drop-down menu.
• You have a status line for the upcoming semester.
  • View Application Status on ACSIS to verify
  • If you do not have a status, contact your Program Coordinator if you are an in-class student, or online@algonquincollege.com if you are an online student.
• You have no outstanding account balance.
  • View your Account Balance on ACSIS to verify
  • If you have an outstanding balance, see Payment Options.
• You were registered in your program in a previous semester during this academic year.
  • If this is the first semester into which you are registering for this academic year, you will need to pay the $500.00 tuition deposit to defer your fees (see Payment Options). Note: The academic year is counted Fall-Winter-Spring.
• You have not already deferred your fees for the upcoming semester.
  • View your Account Balance or Application Status on ACSIS to verify
  • If you have already deferred your fees for the upcoming semester, you do not need to do so a second time. Please view your deferred fees on your Account Balance and pay by the Balance Due Date (see Payment Options).

If you have verified the above and are still having difficulties, contact the Registrar’s Office.

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Additional Troubleshooting Tips

If your receipt does not appear when you click Preview and Print:

• Ensure that pop-up blockers are disabled on your web-browser. Pop-up blockers will block the receipt.
• Try to use a different browser. The Print Receipts function may not work on Explorer.
• Try to use a computer rather than a mobile device.
• Do not use a Mac for this function. The Print Receipts function may not work on Macs.

 

 

Additional Troubleshooting Tips

If your letter does not appear when you click Preview and Print

If you cannot select the letter or term you want

If your letter or the letter options do not include the information you require

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Additional Troubleshooting Tips

If neither Gen. Ed. or Program Electives nor Drop/Add/Transfer are a selectable option on ACSIS, please verify that the following criteria are met:

• You have a status for the up-coming semester.
• Select View Application Status on ACSIS to verify.
• If you do not have a status, contact your Program Coordinator (if you are an in-class student).
• You have paid or deferred your fees for the upcoming semester.
• Select View Application Status or Account Balance on ACSIS to verify.
• If you have not paid/deferred your fees, see Payment Options.
• You have an elective required for the coming semester.
• Search for your program description and view the Courses tab to determine whether you are supposed to have an elective during the next level of your program.
• If you wish to add an elective that is not part of the next level of your program, contact your Program Coordinator if you are an in-class student.
• You are within the Course Selection Timeframe.
• View the General Education Electives website and Important Dates to verify.
• If you have passed the early selection window, wait until your timetable has been released, then use the Drop/Add/Transfer option on ACSIS to add an elective to your timetable. See STEP 3B – Timetable Change Period above.
• If you have passed the Timetable Change Period, view the information for Late Registration in the General Education Electives – How to Register site.

For more information about General Education Electives, please visit the General Education Electives.
For more information about your Program Elective, please see your Program Coordinator.

AC Online students do not use ACSIS to select their General Electives. If you are enrolled in an AC Online full-time online program requiring an elective, you will receive the next steps to select your elective by email in the weeks before your term begins.

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