Personal Support Worker


The Personal Support Worker program at Algonquin College in the Ottawa Valley teaches students to provide care with patience, strength, understanding, and compassion to a wide range of clients of all ages, with different abilities, in a variety of settings. Personal Support Worker is an in-demand career path! Learn more >> 

Who better to tell you about our Personal Support Worker program at the Waterfront Campus than our grads!

Mobile Device

Bring Your Own Device (BYOD) Checklist:  As a student in this BYOD on-campus program, use this BYOD Checklist for step-by-step instructions on accessing device requirements, downloading software, logging on to your email and Blackboard account, and more.

Ontario College Certificate
1 Year(s)

Program Code: 6307X01FPM
Academic Year: 2016/2017


Our Program

This one-year Ontario College Certificate program provides students with the knowledge and practical skills to work as a care provider in a wide range of healthcare environments. Students develop the ability to engage with persons and/or families of various ages and health related needs to promote healthy living. Students learn how to assist clients with their daily personal care needs, such as bathing, dressing, grooming and toileting.

Through a combination of theory, lab practice, clinical/community experience, students understand how to deliver person-centered care to individuals of varying ages, encourage independence and improve quality of life for their clients.

Bring Your Own Device (BYOD): Students are expected to have and use a laptop or mobile computing device when registered in this on-campus program. Hardware and software specifications required by your program are outlined at http://algonquincollege.com/byod. Mobile devices/laptops and supplies can be purchased directly from Algonquin`s New Technology Store at educational rates.

SUCCESS FACTORS

This program is well-suited for students who:
  • Enjoy the challenges of working with individuals of all ages and cultural backgrounds.
  • Possess good communication and interpersonal skills.
  • Enjoy working with others as a member of a team.
  • Are willing to meet the needs of an aging population.
  • Possess the ability to handle physically and emotionally demanding situations.
  • Possess basic computer skills (Microsoft Word, use of email, website navigation).
  • Possess strong time management and organizational skills.

Your Career

Graduates may find employment as personal support workers functioning under the supervision of Registered Nurses and/or Registered Practical Nurses in retirement homes, long-term care facilities, community health agencies and acute care settings.

Learning Outcomes

The graduate has reliably demonstrated the ability to:

  1. Work within the personal support worker role in community, retirement homes, long-term care homes and/or hospital care settings in accordance with all applicable legislation and employer`s job description, policies, procedures and guidelines.
  2. Act responsibly and be accountable for own actions while recognizing the boundaries of knowledge and skills within the personal support worker role that require collaboration with the clients, families, supervisors and/or other members of the interprofessional care/service team.
  3. Participate as a member of the interprofessional care/service team* and maintain collaborative working relationships in the provision of supportive care in community, retirement homes, long-term care homes and/or hospital care settings.
  4. Provide client-centred and client-directed* care that is based on ethical principles, sensitive to diverse client and family values, beliefs and needs, and which follows the direction of the plan of care/service plan*.
  5. Establish and maintain helping relationships with clients and their families reflecting open communication, professional* boundaries,
    employer`s policies and adhering to confidentiality and privacy legislation.
  6. Identify relevant client information using basic assessment and communication skills and report and document findings in accordance with the requirements of employer policies and procedures and all applicable legislation.
  7. Promote and maintain a safe and comfortable environment for clients,their families, self and others including the implementation of infection prevention and control measures and emergency first aid procedures that are in keeping with the plan of care/service plan, employer policies and procedures, and all applicable legislation.
  8. Assist clients across the lifespan with routine activities of daily living* by applying basic knowledge of growth and development, common alterations in functioning, disease prevention, health promotion and maintenance,rehabilitation and restorative care*.
  9. Assist clients with medication in keeping with the direction of the plan of care/service plan and under the direction and monitoring of a regulated health professional or most accountable person* and in accordance with all applicable legislation and employer`s policies.
  10. Assist with household management tasks and instrumental activities of daily living in accordance with the plan of care/service plan* and considering the preferences, comfort and safety of clients, families and significant others.
  11. Assist clients who are caring for dependent individuals considering client and family choices, professional* boundaries and the direction of the plan of care/service plan*.
  12. Identify and report situations of neglect, and potential, alleged or witnessed/actual incidents of abuse, and respond in accordance with all Applicable legislation and employer`s policies and procedures.
  13. Assist in the provision of culturally relevant* palliative and end-of-life care to clients experiencing life threatening illness and to their families and significant others, from diagnosis through death and bereavement, and in accordance with clients` choices and the plan of care/service plan*.
  14. Use identified approaches and best practices to support positive and safe behaviour in clients experiencing cognitive impairment, mental health challenges and/or responsive behaviours.
  15. Identify and apply discipline-specific practices that contribute to the local and global community through social responsiblity, economic commitment and environmental stewardship.

Courses

Programs at Algonquin College are delivered using a variety of instruction modes. Courses may be offered in the classroom or lab, entirely online, or in a hybrid mode which combines classroom sessions with online learning activities. Upon registration, each full-time student is provided an Algonquin email account which is used to communicate important information about program or course events.
Level: 01 Hours
ENL7777 Communications I Communication remains an essential skill sought by employers, regardless of discipline or field of study. Using a practical, vocation-oriented approach, students focus on meeting the requirements of effective communication. Through a combination of lectures, exercises, and independent learning, students practice writing, speaking, reading, listening, locating and documenting information, and using technology to communicate professionally. Students develop and strengthen communication skills that contribute to success in both educational and workplace environments. 45.0
HLT7500 Introduction to Healthcare Provision The personal support worker's role is to assist in the care and physical well-being of their clients in collaboration with the health care team. The role and practice of the personal support worker (PSW) in relation to the interprofessional healthcare team is introduced. Students examine the impact of policies, legislation, and regulations across all levels of government on the role of the healthcare provider. Students also examine the impact of cultural and family systems on the delivery of services and care. In-class and/or online learning activities, such as lectures, case studies, discussions and assignments focus on exploring the roles and relationships between health care providers.

Co-requisites: HLT7501 and HLT7502 and HLT7503 and HLT7504
45.0
HLT7501 The Human Body I Familiarity with human biology is essential to health care providers. Students focus on body structures and functions identifying the normal stages of growth and development as it pertains to persons of diverse ages and abilities. Integration of all body systems in maintaining normal human functioning, medical and anatomical terminology are explored through in-class and/or online learning activities such as lectures, discussions, quizzes and assignments.

Co-requisites: HLT7500 and HLT7502 and HLT7503 and HLT7504
30.0
HLT7502 Lab Skills for the Personal Support Worker Personal support workers enable persons and/or families to meet their physical needs in relation to activities of daily living. Theory related to practical skills is provided via in-class and mobile learning technologies. Practical lab learning experiences support the integration of theory into practice by developing the psychomotor skills and professional expectations required to support persons, families and communities in living healthy. Students engage in hands on activities through case studies and skill acquirement activities.

Co-requisites: HLT7500 and HLT7501 and HLT7503 and HLT7504
100.0
HLT7503 Clinical Placement I Personal support workers interact with persons across the lifespan to promote health and provide person centred care. Students apply basic therapeutic communication, safety principles, client observations and basic care interventions during this course. Students gain experience working and collaborating with the interprofessional health care team to implement a client plan of care. Through a supervised practical experience provides the student with an opportunity to apply the principles of personal care and documentation with the emphasis on the needs of individual clients.

Co-requisites: HLT7500 and HLT7501 and HLT7502 and HLT7504
72.0
HLT7504 The Brain and the Mind Personal support workers care for persons and/or families living with a variety of brain-related challenges. Students will explore best practices to promote safe ways of interacting with persons experiencing cognitive impairment, mental health challenges and/or responsive behaviours. Students explore changes in client perception including memory, judgment, organization, language and motor skills and best practices to support healthy living. A variety of online and/or in-class learning-teaching methods, such as lectures, case studies, group work, workshops and presentations enable the student to gain the knowledge to promote healthy living for persons and/or families affected by brain related challenges.

Co-requisites: HLT7500 and HLT7501 and HLT7502 and HLT7503
45.0
Level: 02 Hours
HLT7505 Advanced Theory for the Personal Support Worker Personal support workers assist person's across the lifespan with routine activities of daily living, including assisting persons and/or families with medication in accordance with the plan of care. Knowledge of pathophysiology, math and pharmacology enables the student to recognize the needs of persons living with differing health challenges to promote healthy living, rehabilitation and restorative care. Students are exposed to a variety of learning-teaching methods such as lecture, case studies, online and interactive activities.

Prerequisites: ENL7777 and HLT7500 and HLT7501 and HLT7502 and HLT7503 and HLT7504

Co-requisites: HLT7506 and HLT7507 and HLT7508 and HLT7509
60.0
HLT7506 End of Life Care The promotion of comfort and relief from suffering (symptom management) are important aspects when caring for terminally ill persons and/or families. Students examine principles of pain, physical and psychological comfort measures, promotion of independence, theories of grief, implications for home care and the final physical aspects of dying including grieving processes. Religious and cultural aspects are also explored. Activities implementing a variety of therapeutic activities to enhance quality of life, implications of stress on the patient and family, and support systems are also addressed through lectures, case studies, online and interactive learning methods.

Prerequisites: ENL7777 and HLT7500 and HLT7501 and HLT7502 and HLT7503 and HLT7504

Co-requisites: HLT7505 and HLT7507 and HLT7508 and HLT7509
30.0
HLT7507 The Human Body II Familiarity with human biology is essential to health care providers. Students focus on differing body structures and functions identifying the normal stages of growth and development as it pertains to persons of diverse ages and abilities. Integration of all body systems in maintaining normal human functioning, chemistry, medical and anatomical terminology are explored through in-class and/or online learning activities such as lectures, discussions, quizzes and assignments.

Prerequisites: ENL7777 and HLT7500 and HLT7501 and HLT7502 and HLT7503 and HLT7504

Co-requisites: HLT7505 and HLT7506 and HLT7508 and HLT7509
30.0
HLT7508 Advanced Lab Skills for the Personal Support Worker Practical experience working directly with simulated environments allows students to broaden and deepen their integration of theory with professional practice in providing client service and care. Students practise essential skills, such as documenting vital signs, measurement of height and weight, elimination care, assisting with medications, and care of a client with enteral feeds, infusion therapy, wound care and/or oxygen therapy. Students also practise caring for children including bathing, diapering and supporting nutrition. Within a simulated environment, students practice administering care within a variety of scenarios, such as maternal newborn and palliative care.

Prerequisites: ENL7777 and HLT7500 and HLT7501 and HLT7502 and HLT7503 and HLT7504

Co-requisites: HLT7505 and HLT7506 and HLT7507 and HLT7509
60.0
HLT7509 Clinical Placement II Personal support workers continue to demonstrate their knowledge and skills caring for medically complex persons across the lifespan to promote quality of life. Students focus on health promotion, health maintenance, prevention and rehabilitation and restorative care demonstrating increased independence. Students recognize and apply concepts of the disease process and the impact on quality of life, report and document relevant changes in health. Through a supervised practical experience provides the student with an opportunity to continue working as a member of the interprofessional health care team.

Prerequisites: ENL7777 and HLT7500 and HLT7501 and HLT7502 and HLT7503 and HLT7504

Co-requisites: HLT7505 and HLT7506 and HLT7507 and HLT7508
72.0
HLT7510 Consolidation Placement for the Personal Support Worker The personal support worker is responsible for promoting and maintaining a safe and comfortable environment for persons and/or families. The student is able to consistently and reliably demonstrate utilization of knowledge and skills gained throughout the program to care for persons and/or family's in community, retirement homes, long-term care homes and/or hospital care settings in accordance with all applicable legislation and agency job description, policies, procedures and guidelines. Under the supervision of members of the interprofessional health care team personal support workers care for persons with differing health care needs to promote healthy living.

Prerequisites: ENL7777 and HLT7505 and HLT7506 and HLT7507 and HLT7508 and HLT7509 and PSY7603
72.0
PSY7603 Introduction to Psychology The following important concepts are examined: the biological basis of behaviour, sensation and perception, consciousness, learning, memory, thought and language, development, motivation and emotion, personality, intelligence and assessment, health, stress and coping, psychological disorders, approaches to treatment and social psychology. 45.0

Fees & Expenses   

2016/2017 Academic Year

Total Fees for the first year of the program:

Domestic tuition/ancillary fees: $5,072.84. *

International tuition/ancillary Fees: $14,598.88. *

* Amounts include tuition fee, program specific lab and material fees, applicable eText fees, Students` Association fees and compulsory ancillary fees. Fees are subject to change. For detailed fees information please visit http://www.algonquincollege.com/ro/pay/tuition-and-expenses

Note: For further information regarding your books, please visit
http://www.algonquincollege.com/etexts

Books and supplies cost approximately $600 for the program duration and can be purchased in the campus bookstore. Uniforms and shoes cost approximately $200. Lab kits are mandatory for HLT7502 and HLT7508 and include all necessary lab equipment throughout the duration of the program. Lab kits cost approximately $50 and can be purchased at the campus bookstore.

Admission Requirements   

2017/2018 Academic Year

College Eligibility

  • Ontario Secondary School Diploma (OSSD) or equivalent. Applicants with an OSSD showing senior English and/or Mathematics courses at the Basic Level, or with Workplace or Open courses, will be tested to determine their eligibility for admission; OR
  • Academic and Career Entrance (ACE) certificate; OR
  • General Educational Development (GED) certificate; OR
  • Mature Student status (19 years of age or older and without a high school diploma at the start of the program). Eligibility may be determined by academic achievement testing for which a fee of $50 (subject to change) will be charged.

Program Eligibility

  • English, Grade 12 (ENG4C or equivalent).
  • Mathematics Grade 11 or 12 (MAP4C or equivalent) is recommended.
  • Biology Grade 11 or 12 is recommended.
  • Should the number of qualified applicants exceed the number of available places, applicants will be selected on the basis of their proficiency in English.
  • Accepted applicants must be in good health and submit a Health Assessment Form and an Immunization Form prior to Clinical Placement I.
  • Applicants with International transcripts must provide proof of the subject specific requirements noted above along with proof of either:
    • IELTS-International English Language Testing Service-Overall band of 6.0 with a minimum of 5.5 in each band. OR
    • TOEFL-Internet-based (iBT)-overall 80, with the minimum in each component: Reading 20; Listening: 20 Speaking: 20, Writing: 20

    International Applicants

    International applicants who meet the program eligibility requirements are required to complete preparatory courses (4-months in duration):

    • Introduction to Canadian Health Studies (ICHS). Students who successfully complete the introduction will then proceed to their original health program of choice. The ICHS requires applicants to submit an academic IELTS score of 6.5 with a minimum of 6.0 in each band; OR
    • TOEFL-Internet-based(iBT)-overall 90, with the minimum in each component: Reading 21; Listening: 20 Speaking: 27, Writing: 22.

    Please click this link for more information http://tinyurl.com/lb4zuex

    Application Information

    PERSONAL SUPPORT WORKER Program Code 6307X01FPM

    Applications to full-time day programs must be submitted with official transcripts showing completion of the academic admission requirements through:

    ontariocolleges.ca
    60 Corporate Court
    Guelph, Ontario
    N1G 5J3
    1-888-892-2228

    Students currently enrolled in an Ontario secondary school should notify their Guidance Office prior to their online application at ontariocolleges.ca

    Applications for Fall Term and Winter Term admission received by February 1 will be given equal consideration. Applications received after February 1 will be processed on a first-come, first-served basis as long as places are available.

    International applicants applying from out-of-country can obtain the International Student Application Form at
    https://xweb.algonquincollege.com/FormIE/index.aspx or by contacting the Registrar`s Office.

    For further information on the admissions process, contact:

    Registrar`s Office
    Algonquin College
    1385 Woodroffe Ave, Room C150
    Ottawa, ON K2G 1V8
    Telephone: 613-727-0002
    Toll-free: 1-800-565-4723
    TTY: 613-727-7766
    Fax: 613-727-7632
    Email: AskUs@algonquincollege.com

    Additional Information

    This full-time program is also offered on the Woodroffe and Perth Campuses. While the learning outcomes and the Woodreffe, Perth and Pembroke Campuses are the same, the curriculum order and subject delivery are reflective of the local circumstances which can affect program delivery.

    * A current Standard First Aid and CPR Level C certificate is required prior to clinical placement.

    Police Records Check Documentation:

    Successful completion of clinical placement is a requirement for graduation from the Personal Support Worker program. Agencies that provide placement opportunities require you to have a clear Police Records Check for Service with the Vulnerable Sector (PRCSVS). Your acceptance for placement is at the discretion of the agency. If you register in the program without a clear PRCSVS and as a result are unable to participate in placement, you will not be able to graduate.

    Clinical Placement Eligibility:

    To be eligible for placement, you must submit proof of a clear PRCSVS, which will be retained on your departmental file and used only for purposes related to your placement. You will be required to disclose the contents of the PRCSVS, including all notations, to the placement agencies.

    It is your responsibility to obtain the PRCSVS from your local Police Department prior to the deadline identified by your Department and to pay any associated costs. It may take a long time to obtain this documentation; submit your application as early as possible. Should you require further information, contact the program coordinator or chair.

    Prior to clinical experience, the student is required to submit a completed Health Assessment Form and/or an Immunization Form, including flu vaccine, in order to comply with the legislation and regulations of the institutions which offer field placements or clinical experiences.

    Students gain hands-on experience with healthcare facilities throughout Renfrew County. Many of the agencies used for clinical experience are not within walking distance of the College. Students are required to provide their own transportation to and from clinical placements. Travel costs and any incurred costs, including parking fees, are the responsibility of each student. Students participate in clinical placements that may require evenings, overnight and weekend shift work.

    The Food Handlers Certificate course is included as part of HLT7106 - Consolidation Placement. The Gentle Persuasive Approaches (GPA) course is included as part of HLT7504 - The Brain and the Mind.

    Currently many institutions/agencies that employ personal support workers require the Food Handlers Certificate (six-hour course). The Pembroke Campus, in partnership with Public Health, offers students the opportunity to obtain this certificate. It is important to note that although successful obtainment of this certificate is not a requirement to complete the program, employment opportunities may be limited for those without a Food Handlers Certificate.

    For more information, please call Heather Macmillan, Program Coordinator at 613-735-4700 ext. 2664.

    Every attempt is made to ensure the accuracy of the information in this publication. The College reserves the right to modify or cancel any course, program, fee, timetable, or campus location at any time