BAE3: Facilitation Techniques for Business Analysts

Learn how to confidently manage group dynamics, and improve your ability to work with stakeholders to elicit, document, analyze, validate and achieve consensus on requirements.

A key competency of the business analyst is effective facilitation. Participants in this course develop the ability to elicit requirements in a workshop setting while managing the group dynamics. Participants build confidence facilitating requirements workshops and dealing with difficult stakeholders. Through interactive role play, participants learn and practise the unique facilitation challenges facing business analysts today.

What you'll learn

  • Designing and planning a requirements workshop.
  • Moderating discussions among participants.
  • Controlling an agenda to ensure a group’s objectives are achieved.
  • Applying and promoting active listening skills and leading a group to consensus.
  • Recognizing and addressing dysfunctional behaviour in a group.

Who should attend

  • Those intending to lead or participate in requirements elicitation workshops or structured walkthroughs to validate requirements.

Prerequisites

BAE1: Fundamentals of Business Analysis

Course Materials and Fees

Materials will be available through our Learning Management System.

This course (BAE3) is one of seven courses in the Business Analysis Essentials Certificate program. In order to achieve your Algonquin College certificate, you must complete all seven courses within five years. However, taking all seven courses is not mandatory, and you may choose to select only those courses which meet your specific needs.

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Algonquin College is an Endorsed Education ProviderTM (EEPTM) of IIBA. Courses in the BA Essential program are eligible for Professional Development (PD) hours for certification and Continuing Development Units (CDUs) for recertification. This course is eligible for 14 PD Hours/CDUs.

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Algonquin College is an Authorized Training Partner of the Project Management Institute (PMI®). This course is eligible for 16 PMP/CAPM/PgMP/CPBEP PDU’s.

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Endorsed Education ProviderTM, EEPTM are trademarks owned by International Institute of Business Analysis.

PMI and PMI-PBA are registered marks of the Project Management Institute, Inc.

$1495

2 days

3 session(s) available

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For more information about individual or group registration please call 1-833-282-6852 or email training@algonquincollege.com.

Government of Canada Employees

Take advantage of our Standing Offers and Supply Arrangements with the Government of Canada to receive a discount when you register for training.

Download the course brochure