Generational Diversity and Conflict

Course: COM0005


This course is part of the following part-time on campus and/or online program(s):

Generational diversity is increasingly a human resource challenge in the workplace. Students examine the factors that can contribute to conflict in diverse work teams. The concept of generational diversity and its characteristics are explored. Students examine how these differences impact communication in such key areas as feedback, mentoring, performance and employee retention. Through case studies, critical incidents based on workplace situations, and online discussions, students create, share and apply strategies for working with generational cohorts in conflict.

WINTER 2017
Online LearningRequired Books for Online Learning
Section Date(s) ModePrice
800 Jan 10 - Apr 18Online$405.95 Register Online