Generational Diversity and Conflict

Course: COM0005

This course is part of the following part-time on campus and/or online program(s):

Generational diversity is increasingly a human resource challenge in the workplace. Students examine the factors that can contribute to conflict in diverse work teams. The concept of generational diversity and its characteristics are explored. Students examine how these differences impact communication in such key areas as feedback, mentoring, performance and employee retention. Through case studies, critical incidents based on workplace situations, and online discussions, students create, share and apply strategies for working with generational cohorts in conflict.

Online LearningRequired Books for Online Learning
Section Date(s) ModePrice
800 May 9 - Aug 15Online$405.95 Register Online