Workday Support
Changes you will experience with Workday’s spring release feature update
Workday’s spring feature update, known as 2024R1, was released on Saturday, March 9, 2024, bringing enhancements to the Workday and Adaptive Planning user experience. Highlighted here are some of the changes that you will see, and how they will improve your Workday experience.
User Survey: Tips for Getting Help
On behalf of Human Resources, Finance and Administrative Services, and Workday Support, a huge thank you to the more than 700 employees who completed the recent Workday User Experience Survey.
It was very encouraging to see from your responses that the system is evolving in the right direction, with noticeable gains made over the past five years. Recent changes of note include:
- The Pay and Benefits Hub – one place to view your pay slips, distribute your pay to different bank accounts, and manage your withholding tax elections.
- The Finance and Administrative Services Reporting Dashboard – one place to access all finance reports that are available to you based on your security profile.
- The ability to use the Workday Mobile App for anytime, anywhere access
Some of the ease-of-use concerns that were raised are addressed in the Getting Started in Workday user guide which offers instructions on how to:
- Set your Top Apps on the home page for ease of access.
- Configure your search results view so that you don’t need to click the “More Categories”
- Use the Archive folder in My Tasks to see the status of a process and which step it is at.
- Use filters in My Tasks such as the “All Items Excluding Approve Time Entry” which allows Managers clearer visibility to the other types of tasks awaiting them.
- Turning on email notifications so that you know when you have an action item.
The new Workday Videos page also provides links to short (under two minutes) videos on some of these topics as well as Time Entry, including the time-saving “Auto-fill from Prior Week” and “Quick Add” features.
Your detailed feedback and suggestions will influence which processes to focus on streamlining as the system continues to evolve and which support resources to develop to ensure that we are optimizing your Workday experience.
To seek assistance, ask a question, or provide additional comments, email workdaysupport@algonquincollege.com.
Top 8 Most Asked Questions
- Q: Can I use the Workday mobile app?
A: Workday has a mobile app that can be used on iOS/Android phones and tablets. See the installation instructions for more information. - Q: How do I update personal information (address, postal code, etc.)?
A: Here is how to update your personal information: Maintain Personal Information - Q: How do I update my banking info?
A: Here is how to update your banking information: Payment Elections (Direct Deposit) - Q: I’m having Workday login Issues, and I need help
A: Please review the “Common Questions: Accessing Workday” post located here: Submit a Service Request - Q: How do I enroll my dependents in my benefits plan?
A: You can add dependents by following the steps on page 5 of Manage Benefits and Dependents - Q: How can I set up email notifications in Workday when I have documents in my Workday inbox?
A: Instructions on how you can set up Workday email notifications can be found here: Setting Up Outlook Notifications for Approvals, Delegation Changes, and Tasks - Q: How can I view my contracts in Workday?
A: Here is how to view contracts and other Workday documents: View My Documents - Q: How can I view my time-off balances in days rather than hours (Full-Time Only)?
A: Here is how to view time-off balances in days: View Time Off Balances in Days (Full-Time Employees)
Additional user guides can be found here: Workday User guides
If you have any trouble please feel free to submit a service request by e-mailing Workdaysupport@algonquincollege.com