Labour Relations

College-Approved Certificate (6 courses) Part-time Online
Program Code: 1917X07PWO Academic Year: 2016/2017

This program is listed under the following fields of study:

Our Program

Labour relations broadly refers to the interactions between management and unions in a unionized workforce, or in an organization that has the potential to become unionized. This online College Certificate program provides students with the skills and knowledge required to develop and maintain effective union-management relationships. The program offers a rich learning experience with real-life applications for individuals who have experience working with unions or management and want to advance in their career, as well as for those who want to better understand and participate in labour relations within their workplaces.

Students gain an understanding of the theory, principles and policies that underpin the collective bargaining process and consider social, economic and political factors that shape the area of labour relations today. Major topics include legislative frameworks, the process of collective bargaining, interpreting and administering collective agreements, standard grievance procedures, conciliation, mediation and arbitration processes, the impact of strikes and lockouts, globalization and its impact on work and workers.

Students learn and apply labour relations concepts to case studies, interviews and negotiation simulations, real-time professional communication presentations, and real-life cases/projects. Upon completion of the program, graduates have an understanding of the process required for negotiating and interpreting collective agreements in a variety of contexts from both union and management perspectives.

The program allows human resources practitioners to advance their career into positions involving labour relations activities. This program may appeal to human resources generalists, consultants within unionized environments, labour relations practitioners and trade union representatives.

To qualify for this certificate, students must complete the program in three years.

Success Factors

This program is well-suited for students who:

  • Possess good communication and interpersonal abilities.
  • Have a strong interest in the law administration.
  • Thrive in team-based environments.
  • Enjoy critical thinking and creative problem solving.
  • Are motivated to lead, advocate and champion for individuals, groups and organizations.
  • Possess a strong ability to deal with conflict situations.

Your Career

Graduates may find employment as labour relations generalists or consultants within unionized environments, labour relations practitioners in government and industry, trade union organizers or staff.

Fees & Expenses

Fees for part-time programs are charged on a course-by-course basis and are published on each individual course page. For questions related to fees, please call the Registrar's Office at 613-727-0002.

Graduation Fee

Once you have completed all the courses in the program, it is the responsibility of the student to contact the Registrar's Office to obtain a certificate/diploma application. A graduation fee of $40 will be charged when the application is submitted. When your certificate/diploma application has been approved, you will be invited to Spring or Fall Convocation.

Admission Requirements

College Eligibility
  • Ontario Secondary School Diploma (OSSD) or equivalent, OR
  • Mature Student status (19 years of age or older and without an OSSD).
College Eligibility
  • Ontario Secondary School Diploma (OSSD) or equivalent, OR
  • Mature Student status (19 years of age or older and without an OSSD).


Students are required to seek Program Coordinator approval prior to enrolling in MGT1503.

Program Progression

As per policy AA39: Program Progression and Graduation Requirements when students are admitted to a program, they are assigned to the Program of Study that aligns with their start date. If a student takes a break for two or more consecutive terms the Program of Study is reset to align with the current version (when studies are resumed). For more information please contact your Program Coordinator.

CCOL Academic Planner

The Academic Planner provides registered part-time students in the Centre for Continuing and Online Learning (CCOL) the ability to declare into a program of study. The Academic Planner outlines successfully completed courses to date, as well as courses that need to be completed in order to meet graduation requirements. It is therefore, essential that all part-time students in CCOL declare to their program of study, allowing administrators to plan course offerings. The tool is available on ACSIS, located under 'Continuing Education' on the left-hand toolbar.

Additional Information

For more information, please contact Coordinator Katie Curran at or 613-727-4723 ext. 6527.


Online:Online Learning   
HoursCourse NameSummer
MGT150045.0Introduction to Labour RelationsOnline Learning
LAW150045.0Laws of the Unionized WorkplaceOnline Learning
ENL152045.0Communication Skills for Labour Relations PractitionersOnline Learning
MGT150145.0The Collective Bargaining ProcessOnline Learning
MGT150245.0Labour Relations Trends and PracticesOnline Learning
MGT150345.0Labour Relations Applied ProjectOnline Learning


MGT1500 Introduction to Labour Relations

Labour relations professionals play an important role in representing stakeholders in ongoing interactions between employers and union representatives. Students explore the role of communications and media in representing employee/union philosophies and analyze how these impact workplace issues. Through online research and critical thinking projects students reflect on historical events and analyze how these have shaped current employee-management relations.

LAW1500 Laws of the Unionized Workplace

Understanding, interpreting, and applying the Canadian legal framework to union-management issues is important to the role of the labour relations practitioner. Students explore the legal rights and obligations of unions and management and compare the contributions of provincial and federal jurisdictions in shaping labour relations legislation. Through online presentations, debates, and case study analyses, students investigate the impact of laws in labour relations, employment standards, workers' compensation, human rights, and occupational health and safety in local jurisdictions.

ENL1520 Communication Skills for Labour Relations Practitioners

Labour relations practitioners work in diverse environments that require them to have effective communication and negotiation skills. Students explore patterns of communication and problem-solving in resolving conflict and apply these to represent management, employees and unions. Through simulations, interviews and oral presentations, students explore diversity and the role communication plays in conflict resolution and labour-management relationships.

MGT1501 The Collective Bargaining Process

Collective bargaining aims to improve working conditions for both unionized workers and management, which also leads to broader socio-economic changes. Students learn practical skills and knowledge related to administering, negotiating, and interpreting collective agreements and unfair labour practices. Through applied research projects, online discussions, and case study analyses, students develop and apply methods and approaches to dispute resolution within the labour relations sphere, including grievance procedures, arbitration, mediation and alternative bargaining.

MGT1502 Labour Relations Trends and Practices

Labour relations professionals need to consider the manner in which the institution is being affected by changes in the workplace, society and the global environment. Students explore work and employment trends locally and globally including marginalized populations, protecting workers' rights and advancing social justice. Through multi-media presentations, online research and use of social media, students research current and future labour relations trends and how these changes are impacting the workplace.

MGT1503 Labour Relations Applied Project

Labour relations professionals draw upon a variety of strategies in representing union-management parties. Students apply their knowledge of legislative frameworks, the collecting bargaining process, mediation and negotiation. Working individually and in teams, students conduct online research and apply prior workplace learning to an applied project that reflects labour relations principles and strategies.

Pre-requisites: ENL1520 AND LAW1500 AND MGT1500 AND MGT1501 AND MGT1502