Closed Captioning and Transcription

Having a properly closed-captioned video is not only valuable for the hearing impaired, but has also been shown to support the learning of all students; especially students with disabilities, those with English as their second language, and those unfamiliar with unique subject-specific terminology.

Follow the guides below on how to add and edit closed captions through the two video delivery services we use at the college. Although the accuracy of auto-captions is improving, it does not offer 100% accuracy and may require editing.

Transcription

For the instances where Closed Captioning is not possible, a transcription can be produced as an alternative.

Usually this will be for videos that are not owned by you, or you don’t hold the copyright for.

However, when choosing resources for your class, always strive to find resources that are already closed captioned/accessible.

Closed Captioning in Zoom

To add closed captions to your recorded video uploaded to Zoom

By default, Zoom should automatically caption your videos when uploaded to the cloud. If it doesn’t, you may need to check your settings to ensure auto-captioning is enabled.

  1. Navigate to https://zoom.us/profile/setting
  2. Search for Closed Captioning
  3. Enable all the options for that setting.

Visit https://support.zoom.us/hc/en-us/articles/115004794983-Automatically-Transcribe-Cloud-Recordings- for more info on Zoom closed captioning.

To edit closed captions to your recorded video uploaded to Zoom

  1. Navigate and sign in to https://zoom.us/
  2. In the navigation menu, click Recordings.
  3. Click the name of the recorded meeting.
  4. Click the play icon.
    The text of the transcript displays on the right-hand side of the video.
  5. To edit the text, click on the pencil icon to the right of the block of text you want to edit, and then click into the text block itself.
  6. Make any changes to the text, then click the check mark.
    The updated version of the text is displayed when you play the audio or video file.

Enable Live Closed Captions in Zoom

  1. Navigate to https://zoom.us/profile/setting
  2. Search for Closed Captioning
  3. Enable “Allow live transcription service to transcribe meeting automatically”

After enabling that option, launch your Zoom meeting. You will then have a “Live Transcript” button at the bottom of your Zoom window.

Click the button, then choose Enable Auto-Transcription.

Note: You may need to update your Zoom if you find it is crashing the application when enabling live transcripts.

 

Closed Captioning in MediaSite

To add closed captions to your recorded video uploaded to MediaSite

  1. Navigate https://mediasite.algonquincollege.com/mediasite/mymediasite
  2. Select the video you would like to add captions to.
  3. Click Edit Details.
  4. Navigate to the Delivery Tab.
  5. Enable Audio Transcriptions.
  6. Choose a provider for Captioning.
  7. Select Academic Automatic Captions
  8. Click Save to submit the audio track for captioning.

Note: This may take a small amount of time to process depending on the length of your video.

To edit your closed captions in MediaSite

Have you found the automatic closed captions are close, but not perfect? To edit the captions that were automatically generated, follow these steps:

  1. Navigate https://mediasite.algonquincollege.com/mediasite/mymediasite
  2. Select the video you would like to add captions to.
  3. Click Edit Captions on the right side menu.

You’ll be entered into the Caption editor. (Click the image below to enlarge):

1. Use the timeline to play the video and watch the captions to spot any incorrect words. Pause the video and click on the box to edit those captions.
2. Use the caption list on the left to edit, remove or quickly view the video captions.
3. Use the Add option to add your own captions at the video time position.

One you have finished your edits, click save to update the captions.

Closed Captioning in YouTube

For instructions on how to closed caption your videos in your own YouTube account, visit https://support.google.com/youtube/answer/2734796?hl=en